Jerric Anthony Bernardo Email & Phone Number

Philippines

• Primary point of contact for expatriates for the life cycle of the expatriate assignment via telephone, email, or face to face communication
• Counsel expatriates on expatriate policy administration and interpretation, processes and procedures, and provide counsel on regional nuances
• Provide leadership and act as key contact to managers, HR business partners and other Global Mobility Centers of Expertise for any issues involving expatriate administration
• Coordinate with destination services vendors to ensure execution of services, contract terms, and expatriate policy compliance, if applicable
• Identify, investigate, and research complex and unique expatriate issues. Work with management and other groups to develop and assess alternatives and develop solutions recognizing the intent of policy. Implement the.
• Responsible for the expatriate administration of reviewing expatriate assignment package

• Manage end to end process for International Mobility; Short Term and Long Term Assignments
• Ensure that transfers of staff and families between Shell Companies are handled efficiently with minimal to no delay of assignment start dates
• Accountable for assigned transfer cases mainly expatriate briefing calls, employee data management, policy advice and guidance, payroll processing and reimbursements via SAP
• Coordinate with Immigration, Relocation, and Tax service providers in providing support for the transferee
• Escalate complex cases and queries appropriately to the Policy Team if needed

• Preform daily allocation of International Mobility cases
• Ensure that all requests are correct prior allocation to the advisor
• Generate weekly and monthly operational reports to be used in weekly and monthly meetings
• Track the overall performance and attendance of the team
• Perform data management to ensure that the assignment details are loaded correctly in the system
• Process monthly payroll for Expatriate allowances

• Facilitate the end to end UK Domestic Relocation Processes from on-boarding, processing of allowances & other payments, handling of queries until the end of assignment.
• Communicate with managers and business units the requirements for domestic assignments and handle employee questions and escalations accordingly.
• Work closely with the in-country policy owner to ensure smooth end to end processing of domestic assignments.
• Update assignment agreements and assignment forms when new HR policies are implemented.
• Generate monthly reports to ensure employees compliance to the HR policies.
• Review and approve assignment related expenses to ensure that all claims are aligned to the signed assignment agreements and HR policies.

Quezon City

• Provide assistance to expatriates with regard to their concerns or queries regarding bank account openings, monthly allowances, and cash advance recovery
• In charge of managing data for international assignment related information to be inputted in the system
• Responsible for processing allowances and advances for expatriates that are on assignment
• Creating bank reference letters upon request for the expatriates on international assignment into and out of the United Kingdom
• Applying for Social Security and National Insurance numbers for expatriates if needed
• Chase and recover cash advances from the expatriates once it is due for repayment

Makati City

• Source candidates through different job portals
• Phone screened candidates to check if they have the necessary skills needed for the job
• Scheduling qualified candidates and coordinating with the Consultants regarding the qualifications and skills of qualified candidates
• Participating in client meetings in order to discuss new roles to work on
• Familiarity with I.T. terms

Philippines

• Tasked to do call outs everyday
• Phone screened candidates and assessed their communication skills in the English language
• Scheduling qualified candidates to take the exam
• Administered typing tests and Aptitude tests for the applicants and letting them know if they passed or failed in the exam

Philippines

• Conducted face-to-face initial interview
• Screened candidates
• Was in charge with the company’s timekeeping
• Organized 201 files
• Facilitated memo distribution among employees