Jerrin Thomas Email & Phone Number

Working for USA and Canada region for 5yrs. • Communicating with external clients (CFO, CIO, Controller, IT Management) and internal stakeholders via email and phone as necessary to resolve problems and expedite payment while providing exceptional customer service. • Handling multiple client portfolios and adhere to specific client guidelines relating to settlement of an account. • Knowledge of Transition management from due diligence, feasibility study, knowledge transfer, ramp planning. • Tracking customer payments against the approved payment plans and reporting any exceptions. • Working with Billing team and accounts receivable and payable team. • Providing credit notes to the open credits on the respective accounts. • Implementing the culture of Continuous Improvement, Transformation and Innovation within the Delivery Organization • Daily review of order backlog to address any potential credit issues. • Proactively reviewing Sales forecast to identify potential credit issues. • Monitoring accounts to identify overdue payments, research and resolving all kinds of disputes. • Formulating collection reports to ascertain status of collections and balances outstanding. • Working closely with internal and external stakeholders to identify and resolving issues and disputes. • Responsible for Accounts Receivables activities like customer billing processing (Collection accounting, reconciliation of debtor’s balance with customers, tracking of outstanding) • Responsibility for making sure that Client budget & Forecast are worked internally and sent to client.

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  Senior Credit And Collections Analyst

  Oracle

  Jan 2020 - May 2024 - India

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  Ms Ramaiah College Of Arts Science And Commerce

  International Finance