Jerrin Francis Email & Phone Number

Sydney, NSW, AU

Sydney, NSW, AU

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Mumbai Area, India

• Selectial Consultants is a boutique staffing company located in Mumbai since 2018. We have been striving to be successful in creating a global network of highly adept intelligent workforce that can help a company.
• Responsible for onboarding new clients for the company (At the time client portfolio includes 8direct sourcing and 14 third-party sourcing for major BPO's, insurance, retail and e-commerce sectors pan India).
• Client Portfolio includes companies like Teleperformance India, Sitel India, Hexaware, Epicenter, Firstsource, Concentrix etc
• Responsible for maintaining existing accounts and new client acquisition.
• Managed a team of recruiters and provided timely training and development to all employees.

Mumbai, Maharashtra, India

• Worked for Barclays Bank PLC process (inbound/ upselling and handling escalations)
• Receive inbound customer calls, to achieve agreed targets and standards applied to the campaign/account, to resolve queries and complaints.
• Maintain customer requirements and contribute to the overall improvement of campaigns/accounts.
• Achieve call handling targets and standards
• Record data accurately
• Maintain a positive attitude at all times and ensure there is a high customer service focus

Abu Dhabi, United Arab Emirates

• Working in a cross functional environment and liaising with different stakeholders while also assisting in administrative tasks such as scheduling meetings, records management, preparingvpurchase orders and managing.
• Identification, receipt and inspection of incoming goods and cross verification with invoices, bills and purchase order.
• Receiving indents from user departments, up to date preparation of documents and maintaining records of stock
• Replenish the stock of routine & regular items through purchase requisition after getting approval from competent authority.
• Management of scrap & condemned items and ensuring its appropriate disposal and maintain proper record for the same.
• Order tracking and management, stock issuing, stock transfer, GRN, IPR, preparing LPO/APO, item/asset creation, prioritizing purchase requests in emergency situations.

Master Of Science, Supply Chain And Project Management, Distinction Average

Bachelor'S Degree, Electrical, Electronics And Communications Engineering