Jerri Rangel Email & Phone Number

Kansas City, Missouri, United States

• Strong leadership skills with ability to motivate direct reports• Responsible for overseeing and developing a small team of 6 billing specialists • Coordinate business operation tasks for team members • Build reports for team members to research and resolve billing changes • Identify revenue problems and implement solutions for improvements• Ability to perform strategic planning and priority setting for accounting team• Use operational and financial systems, Salesforce… Show more • Strong leadership skills with ability to motivate direct reports• Responsible for overseeing and developing a small team of 6 billing specialists • Coordinate business operation tasks for team members • Build reports for team members to research and resolve billing changes • Identify revenue problems and implement solutions for improvements• Ability to perform strategic planning and priority setting for accounting team• Use operational and financial systems, Salesforce and NetSuite, to provide accurate and timely financial information at a project level to leadership• Executing the company standard operating procedure and policies• Collaborate and build rapport with different departments to improve the likelihood of best possible outcomes• Assist in the sales process by reviewing purchase order, research and entry into system• Create and run reports to analyze billing changes to ensure accuracy of invoicing for select accounts.• Produce monthly invoices exceeding $3M in revenue for OEM and select accounts• Maintain focused on continuous improvements and make process recommendations to Sr. management• Conduct research and resolve questions raised by internal and external clients• Ability to work in a fast-paced environment with a large volume of transactions.• Assist with periodic audits to ensure proper business management practices are followed.• Received numerous recognition awards based on peer/management submissions Show less

• Compiled, reported revenue risk/loss to leadership regularly.• Coordinated product cancellation from receipt of notice until termination date; created process tasks for the applicable departments; and deactivated cancelled services in the client portal. • Designed and implemented process improvements of the cancellation process.• Reconciled potential/loss revenue report to CRM system. • Created, managed numerous reports that increased efficiency of processing for various… Show more • Compiled, reported revenue risk/loss to leadership regularly.• Coordinated product cancellation from receipt of notice until termination date; created process tasks for the applicable departments; and deactivated cancelled services in the client portal. • Designed and implemented process improvements of the cancellation process.• Reconciled potential/loss revenue report to CRM system. • Created, managed numerous reports that increased efficiency of processing for various accounting personnel.• Trained/assisted accounting personnel, as needed, with process/product questions; disbursed internal information acquired that intersected with team members’ responsibilities. • Supervised A/P representative and supported payable functions as needed. Show less

• Resolved an average of 380 inquires in any given week in a busy call center environment.• Handled customer inquiries, complaints, billing questions and payment extension/service requests.

• Analyzed and performed account reconciliation of miscellaneous cash by comparing the General Ledger (GL) to the bank deposits to ensure the deposits had been accurately recorded. The average range of activity flowing through this account ranged from $10-$20 million per month.• Reconciled Accounts Payable wire payments posted to the GL against bank statement, which produced an average of $200 million in activity each month. • Conducted a monthly reconciliation of safe cash reserves… Show more • Analyzed and performed account reconciliation of miscellaneous cash by comparing the General Ledger (GL) to the bank deposits to ensure the deposits had been accurately recorded. The average range of activity flowing through this account ranged from $10-$20 million per month.• Reconciled Accounts Payable wire payments posted to the GL against bank statement, which produced an average of $200 million in activity each month. • Conducted a monthly reconciliation of safe cash reserves on hand to ensure levels of cash tied to the GL for all retail operation sites that span across 18 states. • Collaborated with internal and outsourced personnel to ensure all promotional rebate checks issued were recorded to the GL and performed the associated account reconciliation; identified and reclassed unclaimed property balance to appropriate account to ensure compliances with unclaimed property laws. • Performed semi-annual audit of safe cash on hand by retail store to ensure balance ties to the General Ledger. Customized safe cash handling methods and procedures, developed flow charts of the audit process, and created a spreadsheet to centralize audit detail and results, which reduced manager review time. • Administered short and long term debt amortizations process as well as performing monthly reconciliation which roughly maintained a combined balance of $25 million. • Successfully implemented changes to amortization form used by several departments which reduced correcting entries by 90%. Show less

• Adhered to strict internal controls during handling of valuables.• Coordinated movement of valuables with fellow team members to ensure compliance of all controls.• Utilized currency processing equipment to assist in processing, destroying and disbursing currency.• Accountable for detecting counterfeit currency during normal processing and performing transfer according to procedures.• Recorded customer account adjustments into computer system.• Performed daily… Show more • Adhered to strict internal controls during handling of valuables.• Coordinated movement of valuables with fellow team members to ensure compliance of all controls.• Utilized currency processing equipment to assist in processing, destroying and disbursing currency.• Accountable for detecting counterfeit currency during normal processing and performing transfer according to procedures.• Recorded customer account adjustments into computer system.• Performed daily reconciliation of team holdings to ensure all physical counts tied to inventory reports. • Inspected production area at end of day as final control measure.• Answered inbound calls received in the Customer Service Unit (CSU) of the savings bonds group.• Managed and maintained hardware logistics used by all CSU representatives. • Aided in training new CSU personnel.• Held the position of a specialty desk in the Treasury Services Unit, which was responsible for researching customer inquiries taken by CSU representatives.• Worked with Department of the Treasury personnel on specific transactions, as needed.• Examined savings bonds exchange transactions, sent correspondence, and/or prepared case for processing. Show less