*Process all inbound calls for internal and external customers.*Accurately quote, enter, correct and transmit customer orders, confirmations and work orders. *Accurately enter purchase orders for products associated with sales order. *Work with manufacturing plants to ensure on time deliveries. *Help Outside Sellers resolve open order issues to ensure invoicing is completed on time. *Product Category Management/Purchasing (including VMI inventory when necessary).*Review the SAGE Open Order Report weekly to ensure all orders that shipped are invoiced. *Physically pull products for sales order when needed, package them and arrange for shipment of outbound orders. *Participate in national and regional trade shows.

*Serviced a customer base of approximately 220 for a wholesale car audio and electronics parts/equipment distribution company*Acquired/expanded customer base from 60 to 220*Communicated with an average of 30 to 40 primary customers daily*Managed social media account

*Supervised 3 warehouse employees*Generated all inventory and restocking reports*Managed the stocking of shelves and daily shipments*Responsible for inbound freight throughout the day*Handled customer service issues*Fully versed in multiple shipping platforms and service providers

*Pulled all orders from sales staff*Stocked shelves for daily shipments*Boxed items and prepared them for shipping