Jerry Becker Email & Phone Number

Round Rock, Texas, Us

Responsible for PC demand / supply planning, sales & operations planning, supply chain management and digital transformation for $50B PC business | Serving commercial and consumer customers through Direct to Customer and multi-channel routes to market | Plan and manage Configure to Order, Build to Stock and Custom supply chains across Dell and partner manufacturing and fulfillment. Lead a team of 350+ across the Americas, EMEA and Asia Pacific.

Round Rock, Texas, Us

Responsible for leading global business model transformation for Dell's global PC business.

Round Rock, Texas, Us

Responsible for developing and executing management system for Vice Chairman and staff, as well as the C-Suite executive leadership team. Led integrated business planning across PG, Operations and Services for the PC business.

Round Rock, Texas, Us

Led the e2e alignment of Dell’s new global supply chain across contract manufacturers, original design manufacturers, 3rd Party Logistics providers and Dell manufacturing.

Round Rock, Texas, Us

Responsible for production control, operational planning and execution for manufacturing and fulfillment in North and South America.

Round Rock, Texas, Us

Responsible for managing production and distribution of Dell’s North America Desktop business. Led team to build and fulfill ~20Ku configure to order desktops daily. Drove automation and continuous improvement initiatives resulting in a 15% quality improvement and a 20% productivity increase over two years.

Round Rock, Texas, Us

Led customer focused transformation initiative to re-design the North America returns and reverse logistics processes across Dell. Re-designed customer care policies and processes, partnered with UPS Stores to provide drop-off and immediate credit options for customers, identified and contracted with 3rd party to scale returns processing. Resulted in best-in-class credit cycle time for customers, a 40% reduction in return and recovery cycle time, a 10% cost savings.

Round Rock, Texas, Us

Led re-design on asset recovery systems and processes, converting from a cell build to a lean manufacturing process, and developed and deployed WIP tracking and control systems for returns resulting in $36M annually. Initiated and deployed new recovery processes based on product return condition leading to a 10% improvement in asset recovery. Initiated and deployed laboratory in Asset Recovery to identify, root cause and drive resolution on field quality defects reducing time to detect and resolve by 50%.

Randolph Afb, Tx, Us

Master Of Engineering, Operations Research

Bachelor Of Science, Mechanical Engineering