• Over 40 years in the construction industry. • More than 10 years’ successful experience in warranty relations. Recognized strengths in scheduling, organization, and coordinating clients and contractors. Excellent skills in problem-solving, trouble-shooting, organization, planning/implementing proactive procedures to avoid problems.• Possess solid computer skills.• Ability to train, motivate, and manage contractors and their employees.• A team player, acknowledged as “Total Quality Professional.”• Retired licensed Building Contractor: BC-A • Promoted from Service Tech to Sr. Warranty Supervisor within two years at NVR/Ryan/FoxRidge Homes• Personally created new construction applications for NVR Production• Received NVR Customer Service Award in 2010, 2011, and 2012• Solved plumbing and framing issues at NVR and Beazer Homes