Jerry Cherry Email & Phone Number

Austell, Georgia

At Copart, I was responsible for leading the staff to provide excellent service to customers and to ensure Copart processes are followed under the general supervision of the General Manager• Managed and supported team with day to day operations in areas such as customer service, dispatch, titles, billing, receiving, customer accounts, and inventory management• Managed and controlled budgets while monitoring P&L• Lead, trained and developed, motivated, and reviewed team member performance• Conducted daily audits to assure compliance with Corporate standards • Developed and maintained relationships with buyers and sellers • Resolved customer complaints in friendly and courteous manner • Ensured safety guidelines were followed in compliance with OSHA and Corporate standards• Traveled throughout the region to fill in for upper management upon request

At Gwinnett Chrysler I was responsible for providing excellent customer service to customers by communicating and figuring out their buying needs and developing and maintaining relationships for future business and referrals. • Assessed customer’s needs and matched them with appropriate vehicles• Achieved and exceeded sales goals consistently • Utilized social media to market and increase customer base • Mastered knowledge of products and demonstrated them to customers • Resolved customer issues and complaints• Trained new employees on dealership process, product knowledge, and CRM systems • Appraised vehicles based on fair market value • Generated leads for sales • Responded to incoming calls/made outgoing calls to potential customers• Maintained professional relationship with previous and prospective customers

At Nalley Toyota, I was responsible for providing excellent customer service to customers by communicating and figuring out their buying needs and developing and maintaining relationships for future business and referrals.• Assessed customer’s needs and advised them on the most suitable vehicle• Exceeded monthly sales quotas consistently • Mastered knowledge of products and demonstrated them to customers• Increased customer base by utilizing social media and networking techniques • Confidently presented finance options and completed associated paperwork• Highlighted additional products, such as warranties or after sales service • Followed up with prospective and previous customers through phone and email

Level 1 Studios was a marketing internship while in college. I was responsible primarily for developing creative marketing techniques to increase clientele and promote products and services. • Planned and organized networking events • Researched and analyzed market demand• Increased clientele by using social media marketing techniques• Managed and updated social media content• Designed advertisement and promotional packages• Managed budgets for marketing plans • Answered incoming calls assisting prospective and previous client inquiries