Jerry Cool Email and Phone Number

Responsible for managing the IT Department and staff. Develops long-term strategies and capacity planning for meeting future hardware and software needs. In charge of all budgetary planning and implementation. Manages the building access and security systems. Responsible for all IT-related third-party leasing, such as copiers and printers. Reviews and approves all IT-related invoices. Approves all IT-related purchasing or presents purchasing recommendations to the DBA President for approval. Manages vendors involved with third-party applications, databases, support services and equipment.Oversees all inventories including workstations, laptops, server hardware, cell phones and air cards. Oversee all facets of Donnelly-Boland’s wellness initiatives, Wellness 360. Created, and chairs, the Health and Safety Committee in an effort to improve the safety of all employees. Serves as the Compliance Officer for the Alliance and HSAO. Performs on-going internal compliance audits for DBA, Alliance, and HSAO. Supports the property manager in ongoing projects with organizational and administrative guidance.

Oversee all facets of Donnelly-Boland’s wellness initiatives. Consulted on the redesign of company’s proposal writing process to ensure continual compliance with legal regulations. Managed the company-wide renewal of our Property, Causality, and Liability Insurance coverage's. Created, and chairs, the Health and Safety Committee in an effort to improve the safety of all employees. Worked with both the Alliance and HSAO to revamp and rewrite their compliance programs. Serves as the Compliance Officer for the Alliance and HSAO. Supports the property manager in ongoing projects with organizational and administrative guidance. Contributed on a Multi-million-dollar proposal to the State of Pennsylvania to expand the work the Alliance provides. Reports directly to the CEO.

-Performed firefighting activities, including driving fire apparatus, operating pumps and related equipment, laying hose, and performing fire combat, containment and extinguishment tasks.-Performed emergency aid services, including administering first aid and advanced life support activities such as establishing IV’s and administrating medications.-Participated in fire drills and attends classes in firefighting, emergency medical, hazardous materials and related subjects.-Participated in the inspection of buildings, hydrants and other structures in fire prevention programs.-Maintained fire equipment, apparatus and facilities. Performs minor repairs to departmental equipment.-Assisted in developing plans for special assignments such as emergency preparedness, hazardous communications, training programs, firefighting, hazardous materials and emergency aid activities.-Presented programs to the community on safety, medical and fire prevention topics.

-Checked owners into the resort and set up appointments with them during their stay in order to upgrade what they own or sell new weeks. -Utilized an extensive training program in order to maximize sales while keeping my owners needs in mind.-Sold timeshare weeks ranging from a studio to a five-bedroom unit at various West Gate locations.-Achieved and maintained excellent sales numbers including closing percentage and Volume/Guest

-Ran office leads as well as prospected for clients by driving around town and going door to door.-Inspected and mapped out my clients’ properties in order to customize their landscape program.-Sold various lawn, pest, and termite services while building a long term relationship for future business.-Mastered the required paperwork and protocol to keep my sales, and client information organized.

-Responsible for cultivating leads, selling deal, and processing the entire loan.-Sold mortgage loans over the phone as well as in person.-Developed marketing strategies by contacting local banks and realtors in order to increase loan production.-Created a tracking system to organize solicitation calls.-Helped customers improve their financial situation by catering their mortgage to their specific needs.

-Rented, returned, washed and cleaned cars for customers on a daily basis.-Learned and executed all back office processes including payroll, cash balancing, and required daily logs.-Marketed to current and potential clients in order to increase revenue for branch.-Continually demonstrated above average sales results while conducting business honestly and ethically. -Communicated with customers both over the phone as well as in person. -Trained new employees on the daily paper work, selling techniques, and computer systems. -Passed written and oral exam as well as displayed consistently high results in order to be promoted.

-Learned and implemented the entire loan process from taking the application to closing the loan.-Solicited and sold unsecured loans, credit cards, balance transfers, auto loans, equity lines of credit, and mortgages.-Constructed and directed the draft loan program where I increased customer contacts by 75%. -Managed my branch in the district wide Real Estate products per employee contest in which we increased our production by over 100%. -Trained and motivated new employees on the day-to-day operations of the branch, sales techniques, and product knowledge by communicating with them effectively, openly, and honestly. -Displayed remarkable poise and demeanor while assisting customers with their questions or problems both over the phone and in person.