Background: As a business-minded technology leader, I create policies, practices and programs to help enterprises run better, faster and more cost-effectively. My specialty includes realizing large-scale business transformation through innovation and technology implementations. The key to my success is simple: collaboration. I build productive relationships internally and externally at all organizational levels to advance strategic initiatives. Though I’ve spent much of my career in public service, my expertise applies to all sectors and industries. Aligning technology vision and strategy with organizational goals is where I excel. My strong business acumen allows me to understand and address operational needs with appropriate solutions. Among my colleagues, I’m recognized for strong influencing, communication and creative problem-solving skills. I often shift between servant and transformational leadership styles to inspire and bring out the best in my teams. This fluid approach enables me to overcome even the most difficult challenges, from responding to a cybersecurity incident and managing system changes to addressing an auditing finding or navigating a major outage. RECENT PERFORMANCE HIGHLIGHTS➤ Optimized operations by spearheading Drive to Digital and Digital Strategies initiatives. Established omnichannel approach for residents to request city services, launched business process automation initiative and implemented remote work technologies.➤ Played central role in city receiving top honors at Center for Digital Government’s 2020 Digital Cities Awards, driving city-wide innovation and technology governance.➤ Restored mission-critical initiatives facing significant challenges through strategic planning and resource allocation. COMPETENCIES➤ Technology Strategy & Vision➤ Change Management➤ Program Management➤ Project Execution➤ Business Transformation➤ Business Process Improvement➤ IT Strategic Planning➤ Team Building➤ Relationship Building➤ Business Continuity Planning