Jerry Durham Email & Phone Number

Colorado Springs, Colorado, United States

• In my role at HPE, I contributed to strategic planning, capacity planning, and the design of our systems. I also tackled complex problems and provided recommendations for cost-effective solutions. From troubleshooting.
• Directed successful upgrade of host servers from obsolete non-supported hardware running Esxi 4.1 to new servers running Esxi 7.0, which accelerated uptime by 10% with 24x7x4 hardware support.
• Augmented productivity by 25% by creating and implementing computer leasing plan for the replacement of seven-year-old computers with modern computers.
• Recovered data from inoperable network storage, enabling company to meet seven-year storage requirements.
• Reprocessed over 500 lbs. of obsolete IT equipment, decreasing equipment storage space by 40%.
• Migrated email from on-prem Exchange server to Exchange online and the M365 suite of products

Pueblo, CO

• In my role with Virtual Marketing, I conducted thorough research and implemented strategic technology solutions. Leading a high-performing team, I delivered strategic leadership and organized impactful training.
• Headed seamless upgrade of video surveillance equipment from locally managed to central managed that saved over 20 hours of security personnel per week.
• Achieved $20M savings in mileage costs and enhanced response time by one hour per incident through the implementation of remote access for computer equipment
• Planned and led successful technological solutions/system upgrades and software deployments.

Pueblo, Colorado Area

• As a network specialist for global processing equipment, I empowered customers to achieve excellence. By leveraging my expertise, they produced high-quality products, optimized operational efficiency, and achieved.
• Increased IT staff efficiency and accomplished 100-man-hour savings yearly by configuring helpdesk system and general company knowledge base for user concern tracking.
• Facilitated remote site replication through conversion of 10 VMware virtual servers to Hyper-V virtual servers.
• Converted 250 PCs, servers, and printers to new Internet Protocol (IP) address space.
• Installed advanced corporate Virtual Private Network (VPN) that enabled 10 employees remote access to corporate resources, resulting in enhancing IT staff availability by 25%.
• Restored critical server with corrupt SAN storage, mitigating potential data loss and ensuring business continuity.

Colorado Springs, Colorado Area

• Proactively monitored, diagnosed, and maintained network and hardware-related resources in support of continued availability of the company's network and technology.
• Oversaw and led the in-depth training of the 3rd party desktop support team during the company’s relocation. Notable achievements while in the position included:- Managed a $200,000 annual expense budget, saving.

Bachelor Of Science - Bs, Information Technology

Master Of Business Administration - Mba, Technology Management