Handle day-to day activities associated with residential properties including owner/tenantrelations, leasing/rental, staff management, and condominium documentation. Organize and investigate all information for accuracy. Process requests for business correspondence writing/editing. Help administer the maintenance programs, and day-to-day operations of all aspects of the property. Handle all real estate sales and rental functions. Ensure prompt and accurate delivery customer service. Manage the administrative information and correspondence. Communicate with staff, clients, vendors and Board of Directors. Write business and legal correspondence. Assure confidentiality of records. Analysis, planning and execution of the financial plans for the association including budgets, financial statements and variance reports. Executed request for proposals (RPFs) for all building projects including HVAC, plumbing, electric, structural and mechanical. Perform other duties as assigned.

A liaison between businesses and their customers, responsible for communicating directly with the customers to resolve outstanding balances. A high level of customer service, persuasion, and negotiation skills, as well as a mind for problem-solving to work with customers to resolve their debts and collect payment. Work with management to develop strategies for collecting on delinquent accounts and determine when further actions are necessary. Possess a high level of attention to detail and excellent record keeping ensure that payment plans are recorded and communication with customers is documented. Locate customers using skip tracing methods. Primary Collections experience in the business insurance field.

Residential and Commercial, Office Management/Legal Assistant and Property Management.Handle day-to day activities associated with residential properties including owner/tenantrelations, staff management, leasing/rental and condominium documentation. Employed byprominent management companies including Sudler, Lieberman, Draper & Kramer and Habitat.Worked as a temporary Property Manager, Assistant Manager, and Administrative Assistant at20+ high rise condominiums and cooperatives throughout the Chicago area.

Handle day-to day activities associated with residential properties including owner/tenantrelations, staff management, leasing/rental and condominium documentation. Organize and investigate all information for accuracy. Process requests for business correspondence writing/editing. Help administer the maintenance programs, and day to day operations of all aspects of the property. Handle all real estate sales and rental functions. Ensure prompt and accurate delivery customer service. Manage the administrative information and correspondence. Communicate with staff, clients, vendors and Board of Directors. Write business and legal correspondence. Assure confidentiality of records. Assist in the completion of Financial Statements of the property. Perform other duties as assigned.Contributions:Audit of garage parking resulted in $12,000 one-time unbilled charges recovered and an addition $1800 per month billed forward or $21,000 per year in revenue.Assisted in 15 sales for $1.8 MM and 16,000 shares

Residential and Commercial, Office Management/Legal Assistant and Property Management.Handle day-to day activities associated with residential properties including owner/tenant relations, staff management, leasing/rental and condominium documentation. Employed by prominent management companies including Sudler, Draper & Kramer, Habitat, and Lieberman.

Primary responsibilities include contacting financial institutions regarding GRFI and our consulting services, gathering and maintaining their information for continual contact. Generate qualified leads on a consistent basis on follow-ups call after direct mail and electronic contact. Set appointments for the CEO to make presentations to Executive Management and Board members of the financial institutions. Maintain relationships with prospects, gathering key information to assist in the sales process. Work with Sales/Marketing Manager developing mailing lists for standard and electronic marketing.

Assist principal in the establishment of a small law firm specializing in all aspects of residential and commercial real estate dealings, including the development and maintenance of firm accounting, billing, and payroll systems, preparation of client billings and expense reports, coordination of all staffing needs, establishment and maintenance of employee benefit plans, and file maintenance, storage and warehousing activities. Streamline office processes to aid both the clients and the principal to communicate more effectively.Additional responsibilities include securing attorney approval and mortgage contingencies, coordination of lending services, title commitments and insurance, condominium association activities, and obtaining land surveys and current property zoning and water documentation. Also assist with corporate and LLC filings, including the preparation of annual reports, operating agreements and Certificates of Good Standing.

Primary responsibility for staffing all non-management Surplus, Medical Priority Placement and Union Grievance employees in Indiana and Ohio, with secondary responsibility for Illinois, Michigan and Wisconsin. Additional responsibility for staffing internal non-management positions in the following business units: Corporate, Human Resources, Information Technology, Procurement, Real Estate, Coin, Network Planning & Engineering. Additional responsibilities:* Monitoring and verifying internal employee eligibility for placement into qualified positions. * Accountability for the analysis and selection of the most qualified candidates based on seniority, job equivalency, and skills within the framework of IBEW/CWA contracts. * Resolving EEO and customer concerns involving the investigation of past and current staffing issues.

Responsible for training and coaching call center teams of Initial and Continuing Sales and Services representatives to provide outstanding customer service in a wide variety of subjects including telecommunications products and services for residential use. Also served as the Technical Manager for a team of 10–15 instructors responsible for training incoming customer service representatives to resolve day-to-day technical issues.Other key contributions:* Motivated employees to accurately identify and resolve customer issues and recommend additional products and services to enhance customer telecommunication needs. * Introduced and managed employee development in the areas of sales and service performance, telecommunication regulations, contractual issues, corporate policies and attendance.* More than 50% of trainees/students were tracking towards management careers with Ameritech/SBC during management tenure

Member of a multi-functional team responsible for resolving customer service issues and developing solutions for a wide range of products and services including DSL, multiple phone lines, telephone equipment, voice mail, paging and calling. Consistently exceeded both sales and service performance expectations. Other key contributions:* Member of a project team that reduced service errors for the Ameritech Corporation and its customers, resulting in monthly average savings of over $1 million. * Developed and executed off-line functions to enhance call center operations.