Jerry Garcia Email and Phone Number
Experienced Customer Service Supervisor with a demonstrated history of working in art museums and institutions industry. Skilled in Photography, Event Planning, Customer Service / Technical Support, Social Media, and Microsoft Word/Excel.
Proficiency Background Service
View- Website:
- proficiencybackground.com
- Employees:
- 4
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Intake SpecialistProficiency Background ServiceSanford, Fl, Us -
Client Experience SpecialistThumbprint Feb 2023 - PresentApopka, Florida, United States -
Overnight Stock AssociateWalmart Oct 2022 - Jan 2023Sanford, Florida, United States• Assembled promotional displays.• Priced merchandise, stocked shelves, and took inventory of products.• Unloading merchandise trucks.• Upon business needs; restocking specified departments, maintain cleanliness throughout the premises, and order picker. -
Host/Busser And To-Go SpecialistMiller'S Ale House Restaurants May 2022 - Sep 2022Winter Park, Florida, United States• Greet guests and seat them at tables or guide them to the waiting area.• Assign parties to tables suitable for their needs, and according to rotation, so servers receive an appropriate amount of seatings.• Answer phone calls, respond to inquiries or transfer of lines.• Take and prepare To-Go orders.• Inspect dining and serving areas to ensure cleanliness and proper setup. -
Sortation/Fulfillment Center AssociateAmazon Aug 2021 - Sep 2022Orlando, Florida, United States• Shipping Dock• Outbound fulfillment• Order/Package tracking, relocate to proper location to be transported to destination • Review quality of items/purchases and packaging before shipping out.• Use of scanners to track/relocate/troubleshoot.• Prepare and move containers/carts/gaylords for outbound packages.• Prompt, achieve expectations with many tasks assigned in a small time-frame. -
Fulfillment Center AssociateAmazon Mar 2020 - Dec 2020Orlando, Florida, United States• Inbound• Conducted safety inspection, followed safety rules and procedures.• Evaluate procedures and results for accuracy and to determine appropriate next steps. • Recognized and reported defective material and equipment to shift supervisor.• Planned and pace work efficiently in order to meet daily production goals.• Closely inspected parts to ensure they were clean and free of contaminants.• Correctly use handheld scanner to carry out job duties. -
Host / To-Go SpecialistMiller'S Ale House Restaurants Jan 2020 - Jul 2020Winter Park, Florida, United States• Greet guests and seat them at tables or guide them to the waiting area.• Assign parties to tables suitable for their needs, and according to rotation, so servers receive an appropriate amount of seatings.• Answer phone calls, respond to inquiries or transfer of lines.• Take and prepare To-Go orders.• Inspect dining and serving areas to ensure cleanliness and proper setup. -
Electronics Sales AssociateTarget Sep 2019 - Dec 2019Winter Park, Florida, United States• Stocking and organizing sales floor to call attention to the latest merchandise.• Assessing customers needs to upsell and promote additional merchandise; increased electronic sales revenue by 10%.• Maintaining knowledge of popular release dates to assist customers more efficiently. -
Internet / Phone Technical SupportCharter Communications Jul 2019 - Oct 2019Orlando, Florida Area• Applied vast technical knowledge to assess customer issues in a timely manner; maintained above average AHT rate.• Utilized LAN expertise to troubleshoot and resolve networking concerns.• Accessed cloud-based remote support software to assist in more difficult technical situations. -
Social Media Specialist24-7 Intouch Jan 2019 - Jul 2019Orlando, Florida Area• Maintained branding and marketing expectations while engaging with customers on several social media platforms.• Sustained a 100% QA rate for answering all posts within 10 minutes without error.[Promoted from Customer Service Advocate (Supervisor) to Social Media Specialist.] -
Customer Service Advocate24-7 Intouch Jul 2017 - Jan 2019Orlando, Florida Area• Review and manage escalated cases and inquiries.• Troubleshoot connection and software issues.• Report all fraudulent e-commerce activity.• Assist in training of new hires and manage help desk software for agents.[Promoted from Customer Service Representative to Customer Service Advocate (Supervisor).] -
Customer Service Representative24-7 Intouch Sep 2016 - Jul 2017Orlando, Florida Area• Locate and provide solutions to inbound questions/concerns.- Provided assistance through multichannel (email, voice, chat) customer service solutions.• Self Service Solutions, provide personalized assistance for each individual.• Processed online orders and utilized product knowledge to assist with customerinquiries.
Jerry Garcia Education Details
-
Apopka High School -
3.4 Gpa
Frequently Asked Questions about Jerry Garcia
What company does Jerry Garcia work for?
Jerry Garcia works for Proficiency Background Service
What is Jerry Garcia's role at the current company?
Jerry Garcia's current role is Intake Specialist.
What schools did Jerry Garcia attend?
Jerry Garcia attended Apopka High School, Valencia College.
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Jerry Garcia
San Ramon, Ca6cfl.rr.com, comcast.net, ca.rr.com, gmail.com, chevron.com, chevron.com3 +192584XXXXX
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Jerry Garcia
San Diego, Ca -
2uhnj.org, umdnj.edu
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