Jerry Graff Email & Phone Number

New Jersey

 Recruited, trained and managed a group of 10 producers in growing their sales and managing their purchasing and pricing decisions through the organization using pricing analytics strategyTargeted competitive markets and increased my personal book of business through creation of business partnerships across the sports and ticketing landscape  Responsible for forecasting markets, carving out multi-year deals, ensuring investment profitability  Oversaw company audits, end of year reporting and accounting teamEstablished and maintained relationships with high level leaders, investors, and ticket sales executives Built and maintained a 3 million dollar book of business while overseeing the company in achieving 18.6 million in annual sales in 2019

New Jersey

 Responsible for the growth of the company from 7 million dollars in revenue in 2008 toover 40 million dollars in revenue in 2017  Negotiated multi- million dollar, exclusive company contracts with the NFL, NBA, MLB andcollegiate sports teams  Diversified and managed from conception to conclusion my book of business that hasgenerated over 6 million dollars in gross profit dollars  Managed the group of 15 producers in growing their sales and managing their purchasingand pricing decisions through the organization using pricing analytics strategy  Assessed the competitive landscape and changes to the sales program in response tocompetitors’ changes  Recruited talented individuals to continue to grow the company and sales department  Oversaw daily company operations  Oversaw company audits, end of year reporting and accounting team Completed commission calculations for all producers  Established training programs for new producers as well as operational positions

New Jersey

 Improved the effectiveness of the company by delivering superior training, consulting andsales improvement services  Worked with multiple teams (sales, product management, marketing, customer service, IT,etc.) to help improve, develop, and leverage sales effectiveness programs, processes andbest practices throughout the company  Provided the analytical leadership required to take an integrated view of the tools andinformation needed to drive sales force effectiveness and high growth  Provided analytical oversight and direction to support decision-making for sales forcesegmentation and targeting  Developed, implemented and maintained appropriate reports for sales management to managesales force effectiveness  Applied a broad based view to serve as project leader for any special projects for thecompany  Worked closely with the sales team and vendors to support training initiatives to increasesales and encourage growth Managed a customer service team throughout 14 branches  Built a strong team atmosphere among all customer service representatives throughstrong levels of communication Helped develop and cultivate a bond between sales and customer service reps thatencouraged communication to help service the customer most efficiently  Became an expert on our operating system (Eclipse) that was newly introduced for thecompany; this allowed me to have the knowledge to provide assistance on all systemrelated questions.  Created policies and procedures to encourage efficiency and senior management controls  Compiled a composite new hire training manual and administered training classes thatprovided structure and guidance for new hires in the sales and customer servicecommunities  Developed all sales and customer service related training sessions to encourageknowledge growth throughout all branches in the company  Provided accurate sales projections to chief executive and chief financial officers on aweekly and monthly basis