Jerry Groom Email & Phone Number

Ames, Iowa

Ames, Iowa

Learning the key aspects of internet and computer security. Including very high levels of cryptography, digital forensics. Basics of intrusion detection systems and devices. Port scanning using nmap then deciphering the data.

Work Closely with the Sales force to validate and implement sold orders.Advise Customers on how services need to be implemented.Compile high level comprehensive Installation schedule and handoff documentation to ensure smooth installation process for Voice and Data products within given intervals.

Cedar Rapids, Iowa Area

Windstream CommunicationsSet up conference calls with customer contacts and vendors to go over high level technical scopeWork closely with engineering to verify large scale projects can be implementedGather any and all needed resources needed to implement sold orders.Act as Tier 2 support for Project Coordinators and Sales Engineers.Work with Service.

Assisted customer technical contacts with their recently purchased network and telephony contracts, to ensure the order was complete and was not missing any technical aspects that would cause their networks to malfunction or diminish overall throughput. I would act as the main point of contact from the time the contract was signed to when the installation.

Install voice and data services for large business customersVerify and validate router configurations on the premise and edge equipmentConfigure Cisco 7600 series routers for network connectionsConfigure Cisco and Adtran routers for voice and data access to the networkInstall customer orders which include VPN, MPLS, PRI, POTS and Internet only servicesTurn.

Installing network routers, switches and Session Boarder Controllers (SBCs) using network MOPsDocumenting network topology and IP schemes for every micro-nodeVerifying configuration files for Acme SBCs, Cisco switches, Juniper routers and Juniper Netscreen firewallsWorking with a team of engineers to confirm the completion of the micro-nodes for.

Maintaining and configuring Adtran and Cisco customer edge router interfaces on the networkMaintaining and configuring Juniper aggregate and core routers for the backbone networkAssisting customers with the configuration and isolation of issues on Local Area Networks (LANs)Isolating trouble across network provided Virtual Private Networks (VPNs)Making.

Master Of Science (M.S.), Computer And Information Systems Security/Information Assurance

CyberCorps (R): Scholarship For Service (SFS) is a unique program designed to increase and strengthen the cadre of federal information.

Master Of Science (M.S.), Computer Engineering

Activities and Societies: Scholarship for Service Recipient (Funded by the National Science Foundation) https://www.sfs.opm.gov CyberCorps.

Bachelor Of Arts (B.A.), Software Engineering, 3.827 Gpa

Activities and Societies: - Presidents List: Fall 2015 - Dean's List: Spring 2013, Fall 2013, Spring 2014 - Member of Alpha Chi National.

Bachelor Of Arts (B.A.), Information Technology, 3.827 Gpa

Activities and Societies: - Presidents List: Fall 2015 - Dean's List: Spring 2013, Fall 2013, Spring 2014 - Member of Alpha Chi National.

Aas, Telecommunications