Jerry Hand Email and Phone Number

Responsible for all aspects of a portfolio of three hundred and fifty buildings totaling twenty seven million square feet of industrial and commercial properties. Create and administer operational budgets for all leased and owned properties including monthly and quarterly variance reports. Work with building landlords to ensure all owner lease obligations are met. Direct facility management staff to deliver service levels within the prescribed budget to the client. Communicate with all levels of the company and client departments. Work to achieve Key Performance Indicators (KPI), including cost saving initiatives, energy reduction initiatives, customer satisfaction results, financial objectives and quality initiatives. Manage negotiations for contract services. Responsible for facilities inspections and reports including facility assessments, roof inspection reports, and vendor evaluations.

Responsible for all aspects of the critical and non-critical building systems for a portfolio of forty six buildings totaling over five and a half million square feet across North America including eight data centers. Create and administer operational and capital budgets for all leased and owned properties. Work with client to create a corporate sustainability plan and reporting matrix. Work to achieve Key Performance Indicators (KPI), including cost saving initiatives, energy reduction initiatives, customer satisfaction results, financial objectives and quality initiatives. Coordinate maintenance efforts with outside contractors. Develop specifications of maintenance/repair service contracts for UPS, generator, fire suppression systems, switchgear, chillers, and all other building systems. Oversee outsourced union building engineering maintenance labor contract. Designed tracking systems to evaluate UPS, PDU, and utility consumption. Responsible for maintaining a safe work environment and that all safety training is completed. Provide leadership and supervision of in house maintenance staff, including hiring, training, personnel development, and coordinate and track career development. Determine and distribute annual salary adjustments and bonuses.

Responsible for a portfolio of downtown high rise buildings and suburban properties. Researched and developed a five-year capital plan and operating budget for multiple properties. Managed Engineering staff, which included HVAC, plumbing, electrical and carpentry trades. Responsible for all construction and capital projects. Researched all ADA requirements and initiated a plan to ensure building compliance. Devised and delivered safety and technical training for staff.

Operated and maintained all HVAC, plumbing and electrical systems for an eight building office park and a twenty eight story office building. Coordinated and oversaw capital projects such as chiller, cooling tower, and roof replacements. Responsible for developing and tracking the maintenance operational budget. Supervised and trained the engineering staff. Worked on water cooled and air cooled refrigeration equipment ranging from 1/2 ton to 225 tons, split systems.