Jerry Hicks Email & Phone Number

Memphis, TN, US

New Albany, Mississippi, United States

• Oversaw human resources, administration, project management, and DEI at the busiest Air Force pilot training installation globally.
• Managed the growth and development of 85 administrative specialists/middle managers supporting 14,000 personnel across a six-state area.
• Conducted 25 leadership and professional development seminars, workshops, panels, immersion tours, and mentorship programs for 1,300 individuals.
• Led the Air Force's largest HR Systems overhaul in 20 years, implementing Salesforce platform.
• Established an online Administration and Finance training program (policy), virtually training 74 employees in two months, surpassing standards. Enabling benefits, pay and emergency/bereavement leave for 5K.

• Provided HR and administration consultation for the Department of Defense's largest overseas military installation.
• Applied Lean Six Sigma principles, reducing late and early arrivals from 70% to 10%, achieving a 90% on-time onboarding rate.
• Orchestrated a manning review, correcting 18 misaligned positions and filling all positions within 48 hours.
• Evaluated Department of Defense relocation standards affecting 58,000 military, contractors, and civilians.
• Advised 12 joint and coalition forces directors responsible for deterring aggression and defending the Republic of Korea.

• Led 62-member team managing Air Force leadership and development curriculums for officer new hires and overseeing onboarding staffing and scheduling, assigning duties and coordinating workloads, onboarding guidance.
• Collaborated with 19 organizations to deliver key training and diversity, equity and inclusion objectives.
• Organized 58 strategic leader travel/meetings/calls/calendar including all logistics coordination for the Holm Center Wing Commander (President), collaborated with 19 organizations, assuring key training and diversity.
• Orchestrated Air Force Senior Leader conferences, prepared expense reports, built itineraries, arranged lodging, vehicles for 26 distinguished visitors. Oversaw corporate luncheons boosting cross-functional.
• Directed corporate level protocol program, organized over 100 hi-visibility events, parades, tours, promotion/graduation/retirement/Alumni ceremonies. Synchronized with senior executive Department of Defense leaders.
• Championed a process improvement project for affecting 50K personnel, audited 42 processes, coordinated with three deployed HHQs, updated 12 programs, boosting mission readiness from 10% to 100%.

Bachelor'S Degree, General Studies

Associate'S Degree, Human Resource Management

Associate'S Degree, Aircraft Maintenance Technology