Jerry Jordan Email and Phone Number

• Provide investment services, technical support, and guidance to Schwab’s high net-worth and active clients • Assisted clients in solving inquiries of varying degrees of complexity by seeking to understand their concerns, asking clarifying questions, and anticipating future needs• Developed a strong understanding of the Schwab products, services, and tools which has enabled me to engage clients beyond the stated reason for the call with a high degree of success• Demonstrated problem solving skills while delivering superior customer service

• Generated and implemented programs to mediate behavioral and social problems for students; in addition, available for consultation to school personnel, parents and students• Designed and maintained programs for students that are consistent with the total educational philosophy and goals of the school• Provided behavior intervention services in a school environment (i.e. self-contained classroom, resource room setting and inclusive classroom setting)• Trained and supervised personnel to ensure job efficiency and effectiveness

• Experience providing group facilitation and consultation services to diverse business operations• Provide group therapy for men and women involved in domestic violence• Develop and conduct classes for shop lifter and curfew violators• Facilitate traffic survival classes

• Provided direct counseling for children 4-18 years of age • Designed and maintained programs for group counseling in substance abuse, Anger Management and conflict resolution for adults• Coordinated and facilitated meetings, bringing families and special resource providers together to meet child/teen social, psychological, and educational needs• Perform eligibility assessment to identify candidates for program entry

• Prepared and maintained the division strength report and statistics for upper level management• Responsible for managing day-to-day planning, implementation and problem-solving to ensure the team achieves daily goals• Trained and supervised personnel