Jerry Lehan Email & Phone Number

Develop product strategy with management stakeholders for the metric street product categories. Responsible for product selection, product onboarding, product category profitability, and overall product portfolio management. Forecast product sales for the purpose of purchasing, logistics, and inventory planning. Responsible for segment vendor relationships and strategic partnerships. Manage product segment content for print and online catalog production. Technical resource for dealers, retail customers, and internal sales force.

Responsible for the collection, editing, posting, and maintenance of various types of online content for multiple B2C and B2B websites. Support product segments to ensure the accuracy and effectiveness of published content.

Boise, Idaho Area

Led a worldwide team focused on service and support readiness for new HP Digital Printing Presses. Managed multiple service programs and projects to increase revenue, reduce costs, and improve customer satisfaction.

Developed new service solutions for HP Digital Printing Presses and Large Format Printers. Conducted pricing analysis and helped set pricing strategy for repair parts and parts kits.

Managed the services portfolio for HP Digital Printing Presses and Large Format Printers. Accountable for service contract and value-add services strategy, pricing, and worldwide alignment.

Managed service and support warranty costs for the Americas region for HP Large Format DesignJet Printers, as well as ensure customer satisfaction targets were met.

Bachelor Of Arts - Ba, Business Management

General Studies