Jerry Luke Email and Phone Number

• Trouble reporting for all outbound functions• Creation of and sending shipping reject Reports for all clients• Point of contact for all WMS and WCS system issues and working with vendor to resolve• Trouble shoot and resolve WMS operational system issues such as order issues, RF issues with picking or packing, and location issues• Work Change Carrier (orders that need to be re-rate shopped interfaced to the WMS)• Research RF and barcode issues to determine root cause of operational issues• Perform special projects and client requests• Develop and analyze Location Reports• Analyze and research operational data when requested• Label new locations and totes used for the sorter and PTL where applicable

Worked at Solvay as Logistics Specialist in SAP system• Responsible for performing and supporting functions within distribution, import/export, and customer forwarders to ensure continuity.• In addition to performing specific core functions such as inventory allocations, this position will provide backup capabilities to the Inventory Specialist and will perform additional function related specific duties as necessary or as assigned.• Performing audits and maintaining critical data will also be part of this role, as well as maintaining and updating functional procedures when appropriate or as assigned• Updating Google sheet for upcoming shipments status and issues and back log shipments• Communicating with CSR and Planner on customer order disputes.• Close communication with Logistics Mangere in relation to Order details and transportation planning

IT professional with solid understanding of Data Analysis, Business Intelligence, Business Process Modeling, Business Requirements gathering, Data flow and Process Mapping, big data, statistics to deliver insights and implement action-oriented solutions to complex business problems. Experienced working with clients in a team on multiple projects and working towards common goals with teammates