-Server setup and Maintenance(Linux and windows server)-Manage data logging on cloud server-Network and server support-SQL setup and management-Setup and mange email account-Supervised in house network and devices(printers,business server)

Supporting users with IBM applications (Lotus notes, sametime, bluepages..etc)include installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.Participate in varied computer platforms in multi-layered client server environmentParticipate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.Maintain and… Show more Supporting users with IBM applications (Lotus notes, sametime, bluepages..etc)include installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.Participate in varied computer platforms in multi-layered client server environmentParticipate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.Maintain and resolve issues on LAN/WAN, VoIP telephoneIdentify and network connectivity issues. Show less

Proving not only level one but level two support to end usersPerforming backups of user workstations and restoresExchange program support such as OutlookNetwork support such as VPN, Wireless, LAN and other connectivity issuesActive Directory managementAdministration of user access Print SupportLogging incidents to network, server and local resolversVendor Specific support such as SAP, Cisco, IBM Mainframe