Gerardo Uc Ortega Email & Phone Number

Mexico City, Mexico

Mexico City, Mexico

Accountable of the whole boutique plan with positive results, impact and development.Customer obsessed, always looking for new initiatives and stories to engage with them.Critical thinking, able to diagnose category opportunities and quickly execute solutions.Manage store opening and closing, stock counts and btq documentation.Analyze business needs and propose smart solutions, register on management board.Stock management, sell-thru driven mindset with a clear focus on best… Show more Accountable of the whole boutique plan with positive results, impact and development.Customer obsessed, always looking for new initiatives and stories to engage with them.Critical thinking, able to diagnose category opportunities and quickly execute solutions.Manage store opening and closing, stock counts and btq documentation.Analyze business needs and propose smart solutions, register on management board.Stock management, sell-thru driven mindset with a clear focus on best sellers.Profit management, petty cash and money laundery processes responsible.Manage boutique assets and protect data information and security.Daily briefing to align everyone within the boutique. Show less

Ciudad De México Y Alrededores, México

• Work in conjunction with Analytics team to develop and improve specific operational metrics• Assist in the identification, development, and evolution of KPIs• Inventory Control• Supervision of the Balenciaga Boutique.• Reach and exceed budgets ($ 1,000,000 MXN Monthly)• Display of merchandise according to the promotional campaign and guidelines of each brand• Organization and planning of Luxury and Pleasure Trips• Sale and reservation of flights (i.e., Air France… Show more • Work in conjunction with Analytics team to develop and improve specific operational metrics• Assist in the identification, development, and evolution of KPIs• Inventory Control• Supervision of the Balenciaga Boutique.• Reach and exceed budgets ($ 1,000,000 MXN Monthly)• Display of merchandise according to the promotional campaign and guidelines of each brand• Organization and planning of Luxury and Pleasure Trips• Sale and reservation of flights (i.e., Air France, Lufthansa, Aeroméxico, United Airlines, Delta, KLM, LATAM, American Airlines, Air Canada, etc.)• Sale and reservation of hotels worldwide• Support customer concerns • Complete administrative activities such as billing, credit notes, refunds, sales report, customer report, and terminal closure. Show less

Miami/Fort Lauderdale Y Alrededores, Estados Unidos

• Displayed merchandise on board the cruise for daily promotions. • Updated and monitored daily sales in order to incentivize their sale for the daily budget scope• Responsible for the promotions team and movement of merchandize. • Educated and supported new staff on all security measures on the cruise as well as the philosophy of the company• Sold and displayed watches and jewellery from brands such as Fossil, Movado, Michael Kors, Tanzania, Pandora, etc.

Ciudad De México Y Alrededores, México

• Handled customer questions and support around payment of their accounts. • Complied with the campaign's own metrics (Average Time Call, Resolution of Problems at the 1st call, Revenue per Call, etc.)• Dispatched technical support team, when necessary.• Incentivized compliance programs for prompt payment.

Playa Mujeres, Quintana Roo

• Prepared and designed of processes for the operation of the Fitness Center, with the aim of aligning with the company's strategy.• Directed, coordinated, supervised and trained staff.• Raised satisfaction levels.• Developed specialized programs for special groups and VIPs.

Cancún Y Alrededores, México

• Responsible for the sales of the company’s programs and services (facials, massages, aesthetic treatments, beauty salon, etc.)• Sold tourist services such as (tours within the chain's complexes, dinners in restaurants, excursions, etc.)• Promoted up-grades to current services held by guests and helped with hotel-airport transfer reservations• Recorded daily sales and maintained sales reports and logged vendors on a daily basis.

Ciudad De México Y Alrededores, México. Cancún Y Alrededores, México.

Impartición de clases de natación a niños, bebés, jóvenes y adultos en todos los niveles. Desarrollo de programas de acondicionamiento físico que combinen disciplinas diferentes del área deportiva.

Bachelor, International Relations And Affairs, 8.0

French Language And Literature, Delf A1

Primer contacto con el idioma, capaz de entender frases e instrucciones básicas. Se puede interactuar en una forma muy simple.

Specialized Program Of "Management Skills",

Therapist Technician In Massage Services And Holistic Treatments.