Jerry O. Email & Phone Number

Newport Beach, Ca, Us

Newport Beach, California, United States

• Direct report to CEO on the company's systems: P&L, performance metrics, employee productivity, and progress on key projects or initiatives. • Prevented data loss with regular backups and sound disaster recovery processes, ensuring 100% data recovery in case of an emergency.• Managed IT functions to support hardware, software, and network systems, ensuring 99.995% system uptime.• Developed and enhanced procedures for software updates, hardware configuration, and data security… Show more • Direct report to CEO on the company's systems: P&L, performance metrics, employee productivity, and progress on key projects or initiatives. • Prevented data loss with regular backups and sound disaster recovery processes, ensuring 100% data recovery in case of an emergency.• Managed IT functions to support hardware, software, and network systems, ensuring 99.995% system uptime.• Developed and enhanced procedures for software updates, hardware configuration, and data security, resulting in a 40% increase in system efficiency and decreasing cost by 35%• Corrected hardware, software, and network connectivity issues by diagnosing faults and completing skilled repairs, resulting in a 90% decrease in downtime. 4.38hrs to 26m.• Enhanced equipment and device performance through regular testing and debugging, resulting in a 100% decrease in production hardware failure rates.• Configured and deployed core and peripheral system devices for 80% of users and supported the scale from 6 to 50 employees.• Maintained detailed and exhaustive documentation for system processes and procedures, ensuring compliance with regulatory requirements.• Supported over 75 users and clients with training, technical assistance, and network improvements. Show less

Newport Beach

IT Management*Co-locations:-Network infrastructure-Server management hardware/software/web services*Office:-Network infrastructure-Server management hardware/software/web services-Mobile/desk phones-Desktops/Laptops-Security System*OS's and languages managed:Windows Server 2003, 2008, 2012, 2012R2Windows Desktop 7, 8, 8.1CentOS 5.11, 6.6PearlC#VBTSQLPHPJavaASP.NET and Classic