Jerry Phillips Email & Phone Number

St Charles, Illinois, United States

United States

Jw Marriott

Handled floor operations during events, including set-up, removal and operation of technology equipment in a hotel environment with a focus on delivering quality customer service and providing an overall positive experience for our client/guest. • Served as company liaison between Hotel Convention Services Manager and onsite meeting contact • Checked meeting spaces daily to ensure event details and set-up are as requested, also provided accurate and timely billing of products and services. • Coordinated and ensured that any client needs or group dynamics were handled quickly and efficiently • Greeted guest/client before event and provided clear instructions on how to operate rental equipment. • Ensured all company occupied areas are clean, organized, and up to company’s/guest standards or required layout. • Photographed setup of special events, including weddings, parties, and conventions. • Maintained strong and rewarding business relationships with Hotel partners

Greater Chicago Area

Handled all phases of studio operation • Served as gatekeeper for the management and scheduling of the Master Photo Studio’s calendar. • Maintained and regulated stock and output of the photo studio. • Issued and tracked school equipment rentals to include digital cameras, digital camcorders, and laptops along with various accessories; troubleshot lab computer issues; provided photo printing services for over 1K students and faculty. • Managed inventory for studio, labs, and cage including receiving and securing new audio/video equipment upon arrival and inspecting for damage upon check-out and check-in • Maintained all video/audio production facilities, photography studio, 1 video control room, 1 green screen studio, and 1 small audio suite, and arranged for and overseen regular preventive maintenance and cleaning • Provided technical assistance to students, faculty, and staff as needed • Assisted with the preparation of reservations for students scheduling time for photo and audio/video labs, and ensured compliance with facility policies

Greater Chicago Area

Retail Sales Associate•Managed and assigned employees to specific duties to best meet the needs of the store. •Trained and developed new associates on the company standards and business operations. •Greeted customers entering store and assisted when needed in merchandise selection. •Received and processed various types of transactions and payments via a Point of Sale Terminal •Assisted in all store operations to include price markdowns, product shipments, merchandise placement and replenishing of sales floor merchandise •Worked closely with all store members to provide a high degree of attentive and professional customer service