Jerry R. Email & Phone Number

Throughout my career in leadership, I have consistently delivered exceptional results through strategic planning, effective sales strategies, and a deep understanding of customer needs. My expertise lies in developing high-performing teams, fostering a collaborative work environment, and implementing training programs to enhance skills and performance.With a strong passion for leading, training, and coaching teams, I thrive on developing sales and service professionals to reach their fullest potential while exceeding company goals and objectives.Whether it's implementing innovative sales techniques, optimizing support processes, or refining customer experience, I am known for my ability to drive revenue growth while ensuring unparalleled client satisfaction. I have contributed significantly to the success of diverse industries and am adept at applying my skills to fuel growth across various sectors.Having a keen eye for recognizing talent, I take immense pride in mentoring individuals, helping them build their confidence, and achieving their professional goals. By cultivating an environment of continuous learning and skill development, I have successfully transformed sales and service teams, propelling them towards consistent success.

Listed skills include Sales Management, Direct Sales, Customer Relations, Call Center, and 28 others.

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  Manager, Client Services

  Nahan

  Jan 2024 - Present - St Cloud, Minnesota, United States

  We’re Nahan. Full-service marketing solutions from the heart of Minnesota. We’re creatives, data analysts, production artists and digital experts. We’re thinkers, planners and doers. We’re investors in people, consultants to clients, and believers in collaboration. And we share a singular vision. Building real connections to real people. And getting real results.Our daily mission? Providing full-service direct marketing with award winning results. And creating print solutions that help clients acquire, develop, and retain profitable customer relationships.I lead a team of client services professionals in a highly collaborative organization with a strong focus on customer service and continuous improvement. We partner with our sales team and operations to exceed customer expectation and provide exceptional customer service. My responsibilities include policy and process planning, along with implementation of customer success programs, client retention and satisfaction. In addition, I oversee systems that bring projects from the point of prospect opportunity through project completion and timely invoicing. I help support all sales activity so opportunities are not missed, including assigning CS personnel to get directly involved with sales activity when necessary and personally be involved as needed with company sales activity.I support an ongoing commitment to training, and process documentation in the customer service department and build strong collaborative relationships with people in other departments along the way.

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  North Hennepin Community College

  Business, Management, Marketing, And Related Support Services