Jerry Baker Email & Phone Number

Waukegan, Illinois, US

AU

Buffalo, NY, US

Chicago, IL, US

Chicago, Illinois, US

• Overall objective is to reduce or eliminate manual processes with a legacy benefits system not originally designed to manage health insurance data, improve inter-department communication and to provide excellent member.
• Systematically making current processes more efficient and documenting these changes. Created over 100 pages of procedures.
• My department processes or creates an average of 1,400 documents per month.
• Managed 6 error free Open Enrollment cycles.
• Developed Member Service tools - A very successful Help Desk using MS SharePoint to streamline and better document CTPF member health insurance issues, a health insurance knowledge base, training documents and training.
• Chicago Public Schools COBRA enrollment data (used for 400 annual member subsidies) was transitioned from hard copy reports to a file upload process allowing an analysis of data and accurate COBRA subsidy set-up.

• Benefits Manager (June 2010 – February 2012) I had 4 direct reports and was responsible for US benefit administration, vendor relations, HRIS-Benefits system maintenance, file transfers, benefit communications.
• Better educated employees on benefits via newsletters, company e-mails and online resources (enrollment and medical decision making tools, cost estimator tools and links to wellness resources).
• Improved the Open Enrollments process by focusing on benefit education. Website offerings were enhanced with decision making tools. Created Open Enrollment resources website giving access to all US employees. Open.
• Increased HSA health plan awareness and education. Enrollment increased from 145 to 1103 over two Open Enrollments.
• Wellness Champion. Created a Wellness Committee composed of Human Resources partners. Developed Wellness awareness materials both online and in newsletters. Incorporated photos from a “Healthy Employee Photo Contest”.
• Allocated EAP training hours to US sites for use in on-site wellness seminars based on their needs.

Revamping my client’s payroll system (Paychex), redesigning the general ledger payroll interface, developing procedures and creating automated timesheets.

Glencoe, Illinois, US

• Revitalized the Human Resources department providing vastly improved customer service to staff and management. The Human Resources department is now a welcoming resource for staff.
• Dramatically improved the recruiting function by reducing fill time, counseling hiring managers, creating hiring procedures, developing web-based employment applications and holding on-site and off-site job fairs..
• For newly hired employees: Created a manager manual and associated new manager training, created an auditorium style new employee orientation program (150 slide PowerPoint presentation), new employee checklists and.
• Added domestic partner benefits, incorporated disease management and health screenings to the health plan and developed premium incentives to encourage utilization of the health screenings. Saved tens of thousands of.
• Developed employee Total Compensation statements.
• Overhauled and automated the salary review process.

Duties included working with insurance carriers to obtain quotes, creating and compiling marketing materials, and meeting with clients to assist in the decision making process.

• Created the HR department eventually adding the positions of Recruiter and HR Clerk.
• Computerized all HR functions utilizing a payroll/HRIS system along with databases and Excel spreadsheets.
• Worked with Teamsters Local 743 to ensure union contract compliance.
• Developed an up-to-date COBRA system, notification and conversion letters and a tracking system. Received training in order to insure compliance and reduce liability.
• Managed the recruiting, staffing, and talent management of all staff. Implemented pre-screening and testing of applicants.
• Developed an employee handbook and associated company policies.

• Complete turnaround of the Human resources function including the first market wage analyses for the organization, job descriptions and improved payroll processing techniques.
• Developed, revised, and implemented all company policy.
• Responsible for employee recruiting, interviewing, hiring and placement.
• Created performance evaluation forms and implemented an evaluation schedule.
• Assured compliance with O.S.H.A. regulations and handled workers comp cases.

• Created the HR department.
• Responsible for employee recruiting, interviewing, hiring, benefits administrator and placement.
• Assured proper compliance with labor laws in three states.

Ms I/O Psychology, Industrial/Organizational Psychology

Bachelor Of Science (B.S.), Psychology