Jerry Buckert Email & Phone Number

Rochester Ny

Continuously analyze current process and technologies to identify areas of improvementProduce detailed timelines and implement effective project control for each software releaseMaintain quality service by establishing and enforcing organization standardsCoordinate and supervise IT staff membersAnalyze department needs and boost productivity, efficiency and accuracy of applications

Rochester, New York Area

Project Management• Successfully directed the team and documented the various steps needed to complete a disaster recovery project. Worked with various departments to prepare the steps and to create a timeline that could be easily implemented. • Implemented change management processes in order to keep disruptive IT activities from affecting application stability. Strategic Business Planning and Development• Designed and implemented time saving procedures and repeatable support processes. Streamlined process kept the same number of support staff with 15% yearly increase in workload.• Successfully created an Excel document that could upload the raw statistics and then created tabs that could display the data grouped by various parameters over time. Application Development and Support• Created an application menu assembly to facilitate database changes via the menu and necessary inputs, which resulted in direct database access reduced by 80% in six months moving the company to be more SOX compliant.Infrastructure and Security• Directed the activities necessary to keep the technology infrastructure running seamlessly, efficiently, and effectively while ensuring compliance with established standards and policies. Monitoring put in place to proactively check the status of the servers to make sure all applications were up and running properly.• Continually researched infrastructure capacity in the datacenter to determine server scalability. Forecasting resulted in increasing and decreasing the number virtual servers required to handle the quarterly web traffic.Personnel Hiring and Development• Hired, coached, and trained direct reports to be motivated, self-sufficient members of the company. Team members moved on to be computer architects and senior engineers.

Rochester, New York Area

Project Management• Led team in applying leading edge technology to deliver innovative, dynamically interactive solutions for large clients, such as cutting edge survey and reporting products.Strategic Business Planning and Development• Successfully planned and managed company IT budget. Demonstrated by consistent year after year increasing sales volumes.• Worked together with senior management in strategic planning sessions for company roadmap. Increased sales by 20% for the first four years.Application Development and Support• Architected an application framework broken into logical modules that could be coded and tested independently of each other. Web based employee opinion surveys and reports were created and deployed by the resulting application that reduced the deployment and QA time by 400%.• Supervised software platform upgrade from VB6 to .Net programming by using object oriented modeling to document the data interchange.Infrastructure and Security• Planned, built, and deployed redundant world class application environments for employee opinion surveys and reporting. The resulting environment was immune to natural disasters and robust enough to handle employee opinion surveys and reports for over one million survey participants.• Maintained IT Infrastructure and implemented all customer and vendor interconnections such as VOIP phone system in addition to coordinated IT monitoring of applicationsPersonnel Hiring and Development• Created and equipped quality control team to do application validation and regression testing. Application stability and integrity were maintained evidenced by reliable surveys and reports systems.• Hired, coached, and trained direct reports to be motivated, self-sufficient members of the company. Team members moved on to be computer architects and senior engineers.

Rochester, New York Area

Successfully implemented all software development and support projects.Responsible for the hiring and advancement of personnel, development programmers, support programmers and QA teamCreated internal tool sets to automate repetitive and difficult tasks in the creation of surveys and reports Evaluated System Infrastructure and successfully managed IT personnelFormulated budgets in respect to personnel, hardware, and software at internal location and co-location siteDesigned multiple SQL application databases and implemented and tuned complex stored procedures. Instituted technical procedures and processes for security, capacity management, and application testing. Programming HighlightsImplemented the automation of the survey process from entirely hand written ASP code to generated ASP codeSupervised the creation and programming of GenView® using COM+ DLL's, ASP and SQL Server.Directed the creation and programming of GenView® Action Planning System Moved from VB6 to .Net Programming in the departmentManaged the creation and programming for Single Sign on into GenView® and survey systemsOversaw the creation and programming of a PDF on demand in GenView® in multiple languagesSystem Administration HighlightsUpgraded entire network to CAT 5E EthernetUpdated co-location site from 2 computers to 12 computers and redundant firewalls and switchesMaintain 3 year lifecycle for new computers and .serversManaged all software purchases, upgrades and inventory