Jerry Chung Email & Phone Number

San Francisco, Ca, Us

Vienna, Virginia

• Serve as the interim director of Student Financial Services to manage Financial Aid, Student Accounts, Cash Management and Military Benefits Teams• Serve as the primary liaison between business units and the engineering and IT teams to provide technology support and enable continuous process• Coordinate and collaborate with functional users and IT team to find solutions to problems identified in testing, resolve issues during systems upgrades, ensure that requirements documentation is… Show more • Serve as the interim director of Student Financial Services to manage Financial Aid, Student Accounts, Cash Management and Military Benefits Teams• Serve as the primary liaison between business units and the engineering and IT teams to provide technology support and enable continuous process• Coordinate and collaborate with functional users and IT team to find solutions to problems identified in testing, resolve issues during systems upgrades, ensure that requirements documentation is easily translated into UAT (user acceptance training)/functional test plans, and ensure that proper testing of all systems functionality is completed. • Conduct business analysis, requirements definition, systems analysis and application administration tasks.• Identify and analyze defects, questionable functions, errors, and inconsistencies in software program functions• Lead process of internal review and quality assurance, external review, and revision to ensure accuracy and accessibility of results• Provide reports on a monthly, semiannual, and annual basis to Student Information System (SIS) executives, client representatives and stakeholders• Interpret metrics and data and be able to translate data into various forms such as data tables, written products, and presentations• Provides analytical and systems documentation in a software development environment Show less

Ms, Information Technology

Bachelor Of Science, Information Systems