Jerry Pendleton Email & Phone Number
Who is Jerry Pendleton? Overview
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Jerry Pendleton is listed as Applications Analyst at Resource Facility Solutions, LLC, a company with 4 employees, based in Nashville, Tennessee, United States. AeroLeads shows a matched LinkedIn profile for Jerry Pendleton.
Jerry Pendleton previously worked as Application Analyst at Spero Health and Technical Support Engineer at Germantown Technologies. Jerry Pendleton holds Bachelor’S Degree Of Business Marketing, Marketing from Austin Peay State University.
Email format at Resource Facility Solutions, LLC
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About Jerry Pendleton
Ambitious IT specialist with a passion for technology and helping others. Demonstrated success by assisting clients and personal endeavors. Seeking to secure a role with an organization to help further develop skills and professional experience in Information Technology. Worked closely with cybersecurity team and CISO. Worked closely with security systems regarding anti-virus/malware, internet monitoring/filtering, and lockdown services. Looking to transition to a security role while working on certifications such as ISC2's Certified in Cybersecurity and CompTIA's Security+.
Jerry Pendleton's current company
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Jerry Pendleton work experience
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Application Analyst
Current
Technical Support Engineer
- Utilized Jira Service Desk for ticket monitoring and remediation.
- Configured Microsoft Autopilot to automate OOBE for new hires and device refresh
- Thorough understanding of MacOS, Windows OS, iOS, and AndroidOS specifically for use in business environmentso Application configuration and deployment via Microsoft InTune.
- Worked closely with Network Admin on configuring and managing firewalls, switches, and routers to maintain reliability and security in our equipment.
- Worked with cloud technologies: o Zscaler, Microsoft O365, SentinelOne, Absolute, Cisco Meraki, FortiGate, ScreenConnect, Taegis SecureWorks agent
- Azure global administratoro Administration of setting up users, groups, MFA, etc.o Windows Autopatch configuration and monitoring
End User Support Specialist
- Assist end users with tickets, and requests, regarding technical and physical issues including, but not limited to, software, local, VM, and peripheral issues
- Onboard new users with security group access, mobile workspace, and mobile device management
- Serve as escalation point for tier 1 service desk, as well as on-site users who request direct assistance
- Understand Windows and Mac operating systems, as well as iOS and Android systems
- Utilize features such as, Active Directory, Remote Desktop Connection, Microsoft InTune and Director Management
- Use ServiceNow to monitor ticket queues and update tickets with quality, detailed notes
Service Desk Analyst
Serve as primary point of contact for multiple clientsServe as primary escalation point for Tier 1 technicians involving issues related to assigned clientsCreate and configure new user accounts and permissions in Azure Active DirectoryTroubleshoot issues with servers running Windows Server 2008/2012/2016 both physical and virtualEnsure servers running.
Operations Manger
Worked closely with executive team in developing new ideas, initiatives, projects, and servicesDeveloped and Implemented an SEO plan for 3 clients to increase brand awareness, improved product positioning and online reputationFacilitated meetings to educate potential clients on services and offeringsExplored new avenues to generate new business for clients.
Founder
Created and branded business through local seo, social media, digital advertisements and word-of-mouthConstructed strategies to create new leads and opportunities to create a competitive advantageResearched and applied SEO optimization to increase online traffic to showcase our services to the greater Charleston areaEstablished trust and confidence with.
Jerry Pendleton education
Bachelor’S Degree Of Business Marketing, Marketing
Bachelor'S Degree, Marketing
Frequently asked questions about Jerry Pendleton
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What company does Jerry Pendleton work for?
Jerry Pendleton works for Resource Facility Solutions, LLC.
What is Jerry Pendleton's role at Resource Facility Solutions, LLC?
Jerry Pendleton is listed as Applications Analyst at Resource Facility Solutions, LLC.
Where is Jerry Pendleton based?
Jerry Pendleton is based in Nashville, Tennessee, United States while working with Resource Facility Solutions, LLC.
What companies has Jerry Pendleton worked for?
Jerry Pendleton has worked for Resource Facility Solutions, Llc, Spero Health, Germantown Technologies, Alliancebernstein, and Ahead.
How can I contact Jerry Pendleton?
You can use AeroLeads to view verified contact signals for Jerry Pendleton at Resource Facility Solutions, LLC, including work email, phone, and LinkedIn data when available.
What schools did Jerry Pendleton attend?
Jerry Pendleton holds Bachelor’S Degree Of Business Marketing, Marketing from Austin Peay State University.
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