Jerry Elfassy Email & Phone Number

Westbury, New York, United States

Manage team of Project Managers, Sales Executives, Network Administrators and Desktop Support staff.Develop and supervise project development from conception through deployment.Provide technical direction, leadership and mentoring.Manage the implementation of Client/Server Accounting, Point-of-Sale, Manufacturing, Production, business productivity and personal productivity software applications and telecommunication products.Increase overall productivity and efficiency via computer automation and procedural modifications for small to medium sized businesses and corporations in the New York City Tri-State area.Work with peers and staff to provide technical and strategic guidance on systems and support needs.Develop short and long term strategies, policies for support of infrastructure, deployment and service methods.Manage and mentor staff of five sales and twelve technical consultants.Provide bi-annual personnel reviews and recommendations.Research, test and review new products and technologies.Negotiate with vendors and consultants.Budget development and management.Instrumental in company's sales growth.Directly responsible for 2000% growth in client base.

Westbury, Ny

Implementation of Retail Pro software consisting of Point-of-Sale, Accounting and Financial related applications.Network architect, PC and software installations, purchasing, PC assembly, testing, end user training and ongoing support of all client hardware and software.Pre-installation support, consulting and needs analysis.Responsible for all purchasing, network system planning and design.Instrumental in increasing client base by 250%.

Implementation of Paragons' proprietary software package consisting of Apparel Manufacturing, Accounting and Financial related applications. Systems analysis, pre-installation support, installation and configuration of hardware and software, end user training, and ongoing support.Developed and authored Users Guide, Reference Manual, and all systems and procedural documentation.

Level 1-3 POS Help Desk SupportInstalled systems and software. (P.O.S., Retail, Production, Storage and Financial, AS/400 and PC based)Responsible for office to store communications via leased lines, CSU/DSU units.Trained all end users on Point of Sale system and store operations.On call to troubleshoot and expedite the repair of potential Hardware and Software problems.Provided explanation or solution immediately, as well as conveying the answer in user friendly terminology.

Instructor of a six and nine month computer operations and programming course, Basic, Cobol and RPGInstall, configure and manage all systems and hardware.

Computer Science

Computer Science, Business And Marketing