• Oversee and manage all aspects of the company's operations, including technology, sales, recruiting, training, IT, WFM, and PMO.• Develop and implement operational strategies and processes to drive efficiency, reduce costs, and improve customer satisfaction.• Lead cross-functional teams to improve processes and resolve complex operational issues.• Oversee the development and implementation of policies and procedures related to risk management, and quality control• Collaborate with sales and marketing teams to develop and execute production plans to meet customer demand.• Ensure compliance with regulatory requirements and industry standards.• Manage cross-functional operations professionals, providing coaching, mentoring, and performance feedback to ensure a high-performing team.• Develop and maintain relationships with key stakeholders including clients, vendors, and partners

• White Glove Recruiting, Project Management, Training, and Retention• Developed and implemented recruiting and talent development programs, resulting in the successful implementation of each consulting project.• Developed and executed learning and development strategies, including leadership development programs, onboarding, and career pathing.• Developed and implemented organizational development strategies to improve productivity and employee engagement.• Built and maintained strong relationships with key stakeholders, including hiring managers, executive leadership, and external partners.• Managed several teams, providing coaching and mentoring to support professional development, process improvement and ensure client requirements were met.• Led diversity and inclusion initiatives, resulting in a 21% increase in diversity hires.

• Provide leadership to a specialized team of employees, including marketing, sales, operations, and technology• Develop and implement operational strategies to improve efficiency and profitability• Manage the company's financial performance, including budgeting, forecasting, and cash flow management• Identify new business opportunities and develop strategic partnerships to increase revenue• Implement and maintain systems and processes to ensure the delivery of high-quality services and products to clients• Develop and implement training programs to enhance employee skills and knowledge• Implement and monitor KPIs to measure the success of operational strategies

• Develop and execute sales strategies to grow and manage major national accounts, including Fortune 100 companies and strategic partners (Bank of America and Duke Energy).• Collaborate with cross-functional teams, including marketing, product management, and customer service, to develop and execute account plans to meet customer needs and drive revenue growth.• Build and maintain relationships with key decision-makers at major accounts, negotiating and closing deals that resulted in a 19% increase in revenue.• Analyze and report on account performance, providing insights and recommendations to senior leadership to drive business growth.

• Develop and implement strategic plans to achieve revenue targets and improve client satisfaction• Manage a portfolio of national healthcare accounts, driving growth and ensuring customer success• Build and maintain relationships with key stakeholders and decision-makers in healthcare organizations• Lead and mentor a team of account managers to ensure the delivery of high-quality services to clients• Identify new business opportunities and develop strategic partnerships to increase revenue• Collaborate with internal teams to develop and implement solutions that address client needs• Develop and manage budgets and forecasts for national accounts

• Managed a team of consultants and drove growth and profitability for the firm.• Developed and executed sales strategies to increase revenue and expand the firm's offerings.• Built and maintained strong relationships with key clients, and provided exceptional service to ensure client satisfaction.• Led the development of new consulting services and oversaw the delivery of client engagements.• Mentored and coached the leadership team to develop their skills and align with the company's values and mission.

MyROW Inc. provides a comprehensive suite of services designed to guide you through the complexities of network design and optimization for multiple-technology deployments. Whether the application involves integrated Wireline and Wireless technology, Smart Grid/Smart Metering, Broadband, Cellular, Utility Two-Way Radio, or Telecommunications, MyROW has assembled a specialized team of savvy, experienced professionals with the knowledge and expertise to maximize your efficiency, minimize your risk, and ensure that your project achieves your business objectives.

• Develop and execute sales strategies and tactics to achieve revenue and profitability targets• Recruit, train, manage, and motivate a team of sales representatives to achieve individual and team goals• Manage a team of 20 sales professionals and oversee all aspects of the sales process, including prospecting, lead generation, and contract negotiation.• Build and maintain relationships with key customers and stakeholders in the region• Analyze market trends and provide feedback to the company's senior management team to inform product development and marketing initiatives• Conduct regular performance reviews, provide feedback and coaching to the sales team to improve performance and enhance their skills and competencies• Ensure sales policies, procedures, and programs are aligned with the company's objectives• Develop and manage the budget for the sales team• Monitor and report on sales performance metrics, including sales growth, customer acquisition, and customer satisfaction• Collaborate with other departments such as marketing, operations, and finance to ensure alignment of objectives and effective communication and coordination

• Managed and developed a team of 20+ sales representatives, providing coaching, mentoring, and performance feedback to ensure a high-performing team.• Developed and executed sales strategies to drive revenue growth and market share in the region, including targeting new customers and expanding existing accounts.• Collaborated with cross-functional teams, including marketing, product management, and customer service, to develop and execute regional sales programs and promotions.• Built and maintained relationships with key customers, including dealers, distributors, and key accounts, negotiating and closing deals that resulted in $13 MM in new revenue (63% increase).

• Develop and execute sales strategies to drive revenue growth and market share for the company's portfolio of products.• Lead and manage a team of 35+ sales representatives, providing coaching, mentoring, and performance feedback to ensure a high-performing team.• Collaborate with cross-functional teams, including marketing, product management, and customer service, to develop and execute sales programs and promotions.• Conduct market research and analysis to identify emerging trends and market opportunities, providing insights and recommendations to guide strategic planning.• Develop and maintain relationships with key customers and strategic partners, negotiating and closing deals that resulted in a 25% increase in revenue.• Achieved a 20% increase in sales revenue and a 13% increase in market share by launching new products and expanding the company's territory.

• Develop and execute strategic plans to drive revenue growth, optimize costs, and enhance customer experience in a highly competitive and rapidly changing market.• Lead and manage a team of 100+ employees across various functions, including sales, marketing, operations, customer service, technical support, network construction and central office operations• Provide coaching, mentoring, and performance feedback to ensure high-performing teams.• Negotiate and manage key vendor relationships, including equipment suppliers and service providers, to optimize costs and improve operational efficiency.• Collaborate with cross-functional teams, including product development, technology, and finance, to develop and launch new products and services, driving revenue growth and customer loyalty.• Develop and implement customer retention programs, reducing churn rate by 20% and increasing customer lifetime value by 15%.• Grew revenue from $0 to $33 MM in annual revenue and a 20% increase in EBITDA through effective cost management and operational excellence.