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I have 30+ years of senior hands-on technology management and consulting experience, driving measurable business results in profit and ROI growth; process re-engineering; operational efficiency; and cost efficiencies as a chief information officer and chief technology officer. I have consistently been told by co-workers and external customers that I’m a great business partner who is most effective when asked to align the technology needs of organizations across business areas. At American Direct, I transformed the company’s technical product development function, turned around failing support functions, and eliminated excessive software licensing costs for hardware and other platforms. I spent nearly a decade as an IT consultant for organizations across various industries, including providing technology planning for privatizing Nigeria’s power infrastructure. A 2022 finalist for the Kansas City Corporate CIO of the Year Orbie Award, I previously managed technology leadership and delivery for the retail business of Kansas City-based American Century Investments; built a technology organization at Charles Schwab & Company to support lines of business that accounted for more than half of the company’s managed assets; and was CEO for the launch of ChaosMap Search Marketing.At my highest value, I deliver business solutions. I see myself as a business leader who happens to be in technology. Throughout my career, I’ve been most successful in creating a vision for future success and then building and coaching a high-performing, collaborative team to implement that vision.I create new revenue streams and get struggling projects back on track by moving smoothly between strategy and flawless, collaborative execution and delivering unparalleled value in such areas as cyber defense, disaster planning, and business continuity.Core Competencies: Strategic Planning and Execution, Next-Gen Tech (Cloud, Mobile, IoT), Technology Operations and Systems, Cyber and Logical Security, IT Governance and Audit Compliance, Project and Program Management, M&A and Corporate Divestitures, Start-ups, Turnarounds, High Growth, Client & Vendor Management, Outsourcing, Large-scale/Mission-critical Transaction Systems, Technology Innovation, Product Development, Application Development, Agile, eCommerce, CRM, SEM, Social Media, Cloud, coaching, team building and analysis, Financial Services
Demdaco
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Chief Information OfficerDemdaco Mar 2023 - PresentLeawood, Ks, UsResponsible for launching a customer-friendly online experience, defining and prioritizing technology initiatives, and introducing a more robust project-management infrastructure to reduce cost overruns, production errors, and reporting. -
Cio / CtoAmerican Direct Jun 2016 - Mar 2023Lenexa, Kansas, UsDirected all areas of the technology organization, including strategic planning, applications, help desk, online marketing, and infrastructure for American Direct (a hardware distributor) and AccessNsite (American Direct’s software product company). Supported 250 American Direct staff in 30 locations.Challenge: Reposition American Direct as a forward-thinking companyActions:►Moved software-development strategy to IP/IoT-based landscape after the company failed to release any new products in the 24 months before my arrival.►Transferred customer support from managed-service provider to an internal team. Clarified responsibilities and provided greater support to Help Desk staff.►Negotiated OEM agreement with manufacturer/distributor DMP.►Moved company’s document system to an open-source product to reduce excessive software licensing costs for hardware and other platforms. Results:►Transformed company’s technical product development, delivering 30 releases to the market over nearly seven years.►Strengthened service-level commitments from to 99% and reduced delivery costs by 50%. ►DMP agreement resulted in a one-time payment that enabled American Direct to acquire AcccessNsite and gain complete control over its intellectual property.►Reduced operating budget run rate by 30% through introduction of open-source product. -
Principal ConsultantGlynn Consulting Llc Jan 2007 - Jun 2016Helped clients transform information technology into a results-generating strategic partner with other areas.Key Client Relationships:►American Direct (3/11-5/16): Retained to assess alignment to business needs and create a robust go-forward strategy. Ultimately hired full-time as CIO/CTO. Key accomplishments: standardization of assessment and integration processes for multiple company acquisitions; leadership of a major Enterprise Resource Planning (ERP) upgrade; implementation of a framework for IT planning, project delivery, disaster recovery, and infrastructure improvement; and creation of a flexible hybrid cloud/on-premise data center.►QC Holdings (5/15-10/15): Delivered full assessment, roadmap, and go-forward strategy for IT area of a financial-services company that offers U.S. payday loans. ►DEMDACO (12/13-4/14): Assessed and benchmarked IT services, created planning model, and transformed failing eCommerce model. Asked to join the company on a full-time basis in March 2023.►Adam Smith International Ltd. (6/12-5/14): Provided technology planning for privatization of Nigeria’s power infrastructure to transition and support payroll and pension contribution record keeping for Nigeria’s electricity workers (37k active and 13k pensioners).►Vertical Management Systems (7/11-2/16): Produced strategy for the development of a “robo-advisor” investment-management product and developed business case/product definition for a new 401k product offering to the underserved small business market.
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CeoChaosmap Jan 2007 - Mar 2012Manhattan Beach, Ca, California, UsLed all startup activities for a company formed to scale businesses through digital marketing and sales from SEO, social media, paid, and native advertising. Responsibilities included development of corporate brand, business and service delivery model, business processes, sales strategies, performance metrics, and staffing plan. Exited after sale of company to one of the founders.Challenge: Position company to compete in an $18B marketplace.Results: Grew company to 15 staff and $1 million in annual revenues and secured ~$800,000 in operating capital. -
Senior Vice President - Information TechnologyAmerican Century Investments 2000 - 2007Kansas City, Missouri, UsManaged technology leadership and delivery for retail business with 1M+ customers and all distribution channels. Key role in overall IT department strategic planning. Managed budgets as large as $60M and led 300 people. Consistently assigned additional responsibility over seven-year period, and promoted in 2000.Key Accomplishments:►Led the turnaround of a $25M project that would serve nearly 3M clients by implementing on-time conversion with zero interruption to customer service or operations while decreasing annual IT operating costs by 15% ($2M per year).►Led IT aspects of successful divestiture of retirement-plan business to JPMorgan, including negotiation of technology infrastructure services agreement that generated $25M+ in annual revenue. ►Served as change leader for initiatives that eliminated $500M in “stealth” IT spending and enabled risk management for 20 systems that were previously hidden; teamed with an MIT professor to develop a portfolio mapping and resource management tool for IT projects that saved $20M; and cut expenses by $3M and downsized 15% of permanent staff without sacrificing service levels. -
Vice President – Information TechnologyAmerican Century Investments 1997 - 2000Kansas City, Missouri, UsTasked with building a technology organization to support rapidly growing businesses that account for 50%+ of firm’s $100B in managed assets.Key Accomplishments:►Worked with outside consultants to re-engineer key areas over 18 months using SEI capability maturity model (CMM) that achieved Level 3+ and improved project delivery/quality.►Reduced operating costs by 40% through outsourcing of systems supporting 2M customers and purchase of a Seibel CRM package that saved the company $500,000. ►Salvaged struggling 15-week enterprise architecture implementation project by delivering infrastructure, applications, and processes to support growth, lower costs, and accelerate time-to-market. -
Vice PresidentCharles Schwab & Co. 1994 - 1997Westlake, Texas, UsRecruited to The Charles Schwab Trust Company to direct all aspects of technology build for a startup business unit designed to position the firm as a market leader for retirement plan services, including expanded options and lower fees.Subsequently promoted to manage all brokerage and trust technology for Retirement Plan Services division. Served in COO capacity for this rapidly growing strategic business, representing $9B+ in assets. -
Vice President And Manager Of Systems - Financial Management & Trust ServicesSecurity Pacific National Bank (Spnb) 1988 - 1992Los Angeles, California, UsFinancial Management and Trust Services was a $25 billion financial services organization with offices throughout six states.Responsibilities included day-to-day and strategic management of mainframe-based accounting, trading and settlement systems, desktop computing, contingency planning, applications development and support, and vendor managementEarlier positions at Security Pacific National Bank-Assistant Vice President and Technical Services Manager-Operations Officer and Programmer/Analyst
Jerry Glynn Skills
Jerry Glynn Education Details
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University Of Illinois Urbana-ChampaignInformation Technology -
Mit Sloan Executive EducationTechnology -
Regis UniversityEconomics & Management Information Systems
Frequently Asked Questions about Jerry Glynn
What company does Jerry Glynn work for?
Jerry Glynn works for Demdaco
What is Jerry Glynn's role at the current company?
Jerry Glynn's current role is Chief Information Officer (CIO) | 2022 InspireCIO ORBIE Finalist | Enterprise Transformation | Technology Product Development | Innovation and Engineering | IoT | SaaS as Cloud | Digital Transformation | Cyber Security.
What is Jerry Glynn's email address?
Jerry Glynn's email address is je****@****tco.com
What is Jerry Glynn's direct phone number?
Jerry Glynn's direct phone number is (800) 570*****
What schools did Jerry Glynn attend?
Jerry Glynn attended University Of Illinois Urbana-Champaign, Mit Sloan Executive Education, Regis University.
What skills is Jerry Glynn known for?
Jerry Glynn has skills like Strategy, Start Ups, Vendor Management, It Management, Crm, Program Management, It Strategy, Management, Leadership, Enterprise Software, Project Management, Integration.
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