I am a highly successful project/program management leader with 20 years of increasing responsibilities in full life cycle software development, project delivery and customer onboarding. As a PMP certified (PMI) project/program manager, I have over 13 years experience in successfully delivering projects in an international business environment with geographically-dispersed teams, on schedule and under-budget across varied industries such as airline, financial services, medical, transportation logistics, government, retail and broadcast communications. Most recently, I have been leading a team of professional services engineers in onboarding customers onto an integrated SaaS Membership Management product serving the health and fitness industry.Prior to becoming a project manager, I worked as a software developer, working extensively with Microsoft technologies including .NET, C#, VB, SQL Server, as well as Java, Centura and Oracle. I have considerable experience with formal development methodologies such as Microsoft Solutions Framework (MSF), Iterative and Incremental, Rational Unified Process (RUP), as well as Test-Driven Development (TDD) and good knowledge of Agile practices and techniques. I am Scrum Master Certified.I have excellent communication skills, proven strong leadership abilities, stakeholder management skills, and always demonstrate focused dedication to providing the highest quality results with a positive attitude. I am a fast learner, capable of quickly finding creative and reliable solutions to problems and understanding new concepts, both business and technical.