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Jerry Tanner Email & Phone Number
Group IT - Regional Support Engineer
at
Ardagh Group
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Group IT - Regional Support Engineer
Location
Greater Florence, South Carolina Area, United States
Who is Jerry Tanner? Overview
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Quick answer
Jerry Tanner is listed as Group IT - Regional Support Engineer at Ardagh Group, based in Greater Florence, South Carolina Area, United States. AeroLeads shows a matched LinkedIn profile for Jerry Tanner.
Jerry Tanner previously worked as Service Desk Analyst III at National General and IT Support Specialist at Pret Advanced Materials Llc. Jerry Tanner holds Associate'S Degree, Network Systems Management from Florence-Darlington Technical College.
Company email context
Email format at Ardagh Group
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Ardagh Group
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Profile bio
About Jerry Tanner
An experienced, solution-oriented IT professional that is eager to dive into newtechnologies, but most importantly bringing satisfaction to the people who use it. Proventrack record of being dependable, professional and courteous. Strives to lead the way incustomer satisfaction!“Try not to become a man of success, but rather try to become a man of value.”
Listed skills include Network Troubleshooting, Computer Hardware Troubleshooting, Ilerpg, Ibm Iseries, and 3 others.
Current workplace
Jerry Tanner's current company
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5 roles
Jerry Tanner work experience
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Service Desk Analyst Iii
⦾ Provide responsive, timely and high-quality support to end users regarding their technical inquiries, providing resolution through critical thinking, technical proficiency, and excellent communication.⦾ Research, resolve, and respond to questions received via calls, emails, chat, and collaboration tools.⦾ Utilize the ITSM ticketing system, Ivanti Neurons to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.⦾ Follows established quality control processes to meet quality assurance standards.⦾ Escalating major incidents to relevant departments and teams.⦾ Analyzing IT incident reports and questions to identify any trends to make recommendations for changes and to prevent future problems.⦾ Produces user manuals and guidance for end-users.
Jan 2022 - Jan 2024
It Support Specialist
⦾ PC imaging, backup & restore via MacriumReflect⦾ Create, modify & delete user accounts, groups and permissions⦾ Deploy/Administer End-Point protection via FortiClient⦾ Setup & support of workstations & mobile devices⦾ Daily operations of network and server infrastructure⦾ Troubleshooting with tools, including network analysis with Wireshark⦾ Supports MFG equipment such as handheld terminals, label printers...⦾ Remote support via gotoassist, remote desktop and VNC⦾ Provides support to 150+ clients and their PCs
May 2019 - Dec 2022
It Support Specialist/Programmer
W. Lee Flowers & Company, Inc.
⦾ Setup & support of workstations & mobile devices⦾ Troubleshoots, analyzes and repairs workstations⦾ PC/Printer network configuration & troubleshooting⦾ Orders new equipment and maintains site inventory⦾ Crafts RPG/ILE programs on IBM i-Series mainframe (AS400)⦾ Supports warehouse equipment such as MC9190 handheld terminals,VC5000 series terminals, thermal label printers, etc.⦾ Installs, configures, & resolves issues with comms from PC to i-Series⦾ Completes IT special projects
Aug 2015 - May 2019
Consultation Agent
⦾ Perform in-store services (pair a bluetooth headset, etc.)⦾ Partner with internal Core Services Depots⦾ Monitor queues and provide status updates to clients⦾ Achieve sales goals & meet or exceed expectations⦾ Deliver the service/solution that was jointly agreed upon⦾ Manage the shipping & receiving process for the Precinct
Aug 2014 - Aug 2015
1 education record
Jerry Tanner education
FAQ
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Quick answers generated from the profile data available on this page.
What company does Jerry Tanner work for?
Jerry Tanner works for Ardagh Group.
What is Jerry Tanner's role at Ardagh Group?
Jerry Tanner is listed as Group IT - Regional Support Engineer at Ardagh Group.
Where is Jerry Tanner based?
Jerry Tanner is based in Greater Florence, South Carolina Area, United States while working with Ardagh Group.
What companies has Jerry Tanner worked for?
Jerry Tanner has worked for Ardagh Group, National General, Pret Advanced Materials Llc, W. Lee Flowers & Company, Inc., and Geek Squad.
How can I contact Jerry Tanner?
You can use AeroLeads to view verified contact signals for Jerry Tanner at Ardagh Group, including work email, phone, and LinkedIn data when available.
What schools did Jerry Tanner attend?
Jerry Tanner holds Associate'S Degree, Network Systems Management from Florence-Darlington Technical College.
What skills is Jerry Tanner known for?
Jerry Tanner is listed with skills including Network Troubleshooting, Computer Hardware Troubleshooting, Ilerpg, Ibm Iseries, Cisco Networking, Responsiveness, and Teamwork.
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