Jerry Irving Email & Phone Number

Easton, Pa

-Worked with authors nationally and globally to edit articles to fit the journal’sguidelines.-Edited product announcements, industry news, and feature articles for themonthly eNews.-Viewed webinars each month about research in the field and composed articlesabout the research.-Attended trade shows.-Solicited articles.-Conducted interviews and developed articles based on the interviews.-Worked with sales and graphics.-Met monthly deadlines for the print journal and the eNews.

Bridgewater, Nj

- Worked internationally to gather information. - Wrote articles for and edited a quarterly multi-media magazine about the value that the R&D IS group brought to the business. The magazine won both internal and external awards. - Wrote various types of documents--FAQs, quick reference guides, user guides--for programs and applications. - Managed a SharePoint site on which groups within R&D IS posted their achievements. - Wrote a script for an awareness video on a Benefits Realization program. - Wrote, edited, and reviewed eLearning for programs and applications. - Managed teams of writing consultants and edited their work. - Developed training and managed teams of trainers.

New Jersey/Pennsylvania

Schering-Plough - Designed and wrote user guides for safety pharmacology, labels, and animal tracking applications. (All User Acceptance Tests (UATs) based on these user guides. ) - Wrote User Requirements Specs (URS) and Functional Requirements Specs (FRS). - Reviewed validation test scripts and performed Unit Tests and Systems Integration Tests. - Wrote online Help for a safety pharmacology application. - Developed training material and conducted hands-on training for the animal-tracking system.SEI Investments - Designed and wrote user guides, implementation guides, training materials, and on-line Help systems for a number of applications for financial administration. - Edited and coordinated work of other writers.AT&T - Designed and wrote on-line Help systems, developed training manuals and materials. - Trained the trainers for cost allocation and international call-reporting applications.

Master’S Degree, English

Bachelor’S Degree, English