Jerry Ries Email & Phone Number

Nesquehoning, Pa, Us

Reston, Va

As the Senior Platform Manager, I work with College Board program staff to define and implement identity and access management solutions to meet the needs of students and education professionals.

Reston,Va

• Requirements Analyst for College Board Identity and Access Management (IAM), E-Commerce, Online Store (store.collegeboard.org), Product Catalog, Online Store Customer Service Tool, Institutional Ordering Tool, Payment Customer Service Tool, E-Commerce Reports, and Enterprise Correlation Services systems.• Initiated weekly meetings with E-Commerce business system owner in order to increase customer satisfaction by achieving open communication of project status, change requests, and issues.• Initiated a ClearQuest driven process for entering, prioritizing, scheduling, resolving, and closing change requests and defects.• Scheduled and facilitated JAD sessions with business system owners, system users, system developers, and quality assurance (QA) team members.• Created and maintained use case surveys, use case diagrams, activity diagrams, use case specifications, user interface requirements, user interface mock-ups, nonfunctional requirements documents, and supplemental requirements documents.• Presented requirement artifacts to business system owners, system users, development team, and QA team at walkthroughs and collected sign-off from stakeholders.• Met with business system owners and users to prioritize enhancements prior to each release.• Provided operational support including researching production problems, maintaining production data, answering user questions, and creating ad-hoc reports.• Reviewed and provided feedback on test plans and test cases developed by the QA team.• Assisted QA team by executing system test cases for the Consumer Admin Tool (CAT) and cross sell engine.• Presented overviews and walkthroughs of applications to other requirements analysts.• Produced end-user guides and training materials.• Evaluated Blueprint requirements management tool.

Reston, Va

System analyst for Nextel Online Store and Aisle Setup Tool (AST).• Created system requirement documents for Nextel Online Store quarterly software releases.• Presented systems requirement documents to the development and system test teams at walkthroughs.• Created baseline use case documentation for Nextel Online Store and AST.• Tested software changes prior to system test software handoff.• Maintained AST troubleshooting guide.• Created HTML mock-ups used by developers when coding user interface.

Reston, Va

Lead analyst for Concert’s primary order entry and provisioning system (ORION).• Created high-level and low-level designs for interface between ORION and a second in-house system responsible for transmitting service orders from AT&T to Concert. Documentation included use cases, sequence diagrams, and interface content specification.• Produced impact statements and level of effort estimates at 100% and 30% margin of error for system changes based on user requirements.• Created design documents for quarterly software releases. Documents included business rule changes, database schema changes, screen mock-ups (Forte and HTML), file definitions, data flow diagrams, and workflow diagrams as applicable.• Created high-level and low-level designs for an interface between ORION and another in-house ordering and provisioning system as part of Concert Bandwidth Services product rollout.• Participated in the creation of a high-level design for an interface between ORION and AT&T provisioning systems for frame relay, ATM, and IP products.• Scheduled and facilitated meetings with user representatives to gather requirements and review proposed system changes.• Scheduled and facilitated design walkthroughs with user representatives, test team, and development team.

Reston, Va

Lead analyst for Concert’s primary order entry and provisioning system (ORION).• Created high-level and low-level designs for interface between ORION and a second in-house system responsible for transmitting service orders from AT&T to Concert. Documentation included use cases, sequence diagrams, and interface content specification.• Produced impact statements and level of effort estimates at 100% and 30% margin of error for system changes based on user requirements.• Created design documents for quarterly software releases. Documents included business rule changes, database schema changes, screen mock-ups (Forte and HTML), file definitions, data flow diagrams, and workflow diagrams as applicable.• Created high-level and low-level designs for an interface between ORION and another in-house ordering and provisioning system as part of Concert Bandwidth Services product rollout.• Participated in the creation of a high-level design for an interface between ORION and AT&T provisioning systems for frame relay, ATM, and IP products.• Scheduled and facilitated meetings with user representatives to gather requirements and review proposed system changes.• Scheduled and facilitated design walkthroughs with user representatives, test team, and development team.

Reston, Va

Lead analyst for Concert’s primary order entry and provisioning system (ORION).• Created high-level and low-level designs for interface between ORION and a second in-house system responsible for transmitting service orders from AT&T to Concert. Documentation included use cases, sequence diagrams, and interface content specification.• Produced impact statements and level of effort estimates at 100% and 30% margin of error for system changes based on user requirements.• Created design documents for quarterly software releases. Documents included business rule changes, database schema changes, screen mock-ups (Forte and HTML), file definitions, data flow diagrams, and workflow diagrams as applicable.• Created high-level and low-level designs for an interface between ORION and another in-house ordering and provisioning system as part of Concert Bandwidth Services product rollout.• Participated in the creation of a high-level design for an interface between ORION and AT&T provisioning systems for frame relay, ATM, and IP products.• Scheduled and facilitated meetings with user representatives to gather requirements and review proposed system changes.• Scheduled and facilitated design walkthroughs with user representatives, test team, and development team.

Herndon, Va

Developer/analyst for Sprint billing, ordering, reporting, and service level agreement tracking systems.• Created use case diagrams, object models, and collaboration diagrams in Rational Rose for service level agreement-tracking system.• Created and tested Servlets and static HTML pages for a government service ordering system.• Created and tested domain objects, TOPLink mappings, and Enterprise Java Beans for a Web-enabled service level agreement-tracking system.• Created and tested domain objects and TOPLink mappings for Web-enabled frame relay reporting systems.• Lead analyst for team responsible for implementing new bill format for IP customers. • Designed, coded, tested, and implemented JCL and software changes to show “Carrier Universal Service Charges” on paper and EDI invoices.• Collected, documented, and managed requirements for a frame relay usage report printing and distribution project.• Created, tested, and implemented JCL to create feeds to allow bundling of voice and data usage for rating purposes.

Herndon, Va

Developer for Virtual Telecommunications Network Service (VTNS) circuit inventory system. Developer and System Analyst for VTNS automated testing system. System Analyst for universal pricing engine and service assembly systems.• Created Object Oriented analysis deliverables for the re-engineering of a telephone usage and feature rating system using the Jacobson and Booch methodologies. Deliverables included use case models, use cases, class diagrams, and collaboration diagrams modeled in Rational Rose. • Analyzed, designed, and implemented a rules-based telephone usage-discounting system.• Maintained circuit inventory database updated via service orders.• Designed, coded, and tested system changes for over 30 monthly and quarterly releases in an MVS/COBOL environment.• Analyzed, designed, coded, and tested changes for an automated system testing tool consisting of 61 REXX execs and 80 Dialog Manager panels.• Analyzed, designed, and implemented a PowerBuilder application used to enforce standards in ADW Encyclopedias.• Assisted users in designing data entry screens for a Windows-based file maintenance and distribution system.• Produced user interface specifications and output file specifications for developers of Windows-based file maintenance and distribution system.• Tested data entry screens and file uploads.