Jerry Keller Email and Phone Number
Jerry Keller work email
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Jerry Keller personal email
I am a technically minded, relationship oriented team player. I enjoy leading and managing teams. I thrive in high stress situations and focus on problem identification and resolution.
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Americas Control Center LeadIbm Jan 2022 - PresentHouston, Texas, United StatesLead the Americas Control Center (Call Center). Responsible for end to end client case administration of the Salesforce + Watson integration known as Cognitive Support Plan (CSP). Includes case create, entitlement handling, and dispatching of all IBM client cases for the Americas. -
Service Delivery ManagerIbm Nov 2013 - Dec 2021Houston, Texas AreaTSS Service Delivery Manager.I manage a team of services professionals that provide product and defect support across all IBM logo and non-logo hardware platforms. Providing personal direction and leadership, as appropriate, in key client accounts and complex client situations to achieve the client's objectives. I am responsible for revenue growth and profit objectives while focusing on expense management, and profit contribution for my team.
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SsrIbm Mar 1999 - Oct 2013Greater Houston Area SSR Team Lead. The team handles hardware warranty and maintenance service for Intel servers, POWER servers, zSeries, and attached Tape and DASD storage for customers in Houston. I am the local specialist on enterprise level Tape and DASD storage.
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Quotations SpecialistGraybar Jan 1997 - Mar 1999Houston, Texas AreaTelecommunications division. Provide proposal and sales quotations supporting seventeen sales representatives in the Gulf Coast area. Work with suppliers on complex proposals to gain special pricing for the customer.
Jerry Keller Skills
Jerry Keller Education Details
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General Business -
Information Technology -
General Science
Frequently Asked Questions about Jerry Keller
What company does Jerry Keller work for?
Jerry Keller works for Ibm
What is Jerry Keller's role at the current company?
Jerry Keller's current role is Americas Control Center Leader.
What is Jerry Keller's email address?
Jerry Keller's email address is je****@****ibm.com
What schools did Jerry Keller attend?
Jerry Keller attended University Of Houston-Clear Lake, Itt Technical Institute-Houston West, Us Naval Academy.
What are some of Jerry Keller's interests?
Jerry Keller has interest in Education.
What skills is Jerry Keller known for?
Jerry Keller has skills like Storage, Hardware, Data Center, Aix, Storage Area Networks, Service Delivery, Tape, Tape Libraries, Enterprise Architecture, Enterprise Storage, It Service Management, Pre Sales.
Who are Jerry Keller's colleagues?
Jerry Keller's colleagues are Esposa Elaine, Raj Thakur, Penny Gow, Boopalan K, 内山史一, Suraiya Khatoon, Juan A. Pages Romani.
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