• Responsible for driving BP relationships, enablement and overall sales growth for Mid-Market for ‘Smart Business’ Offerings in the Mid West US• Utilized strong territory management and sales skills to drive significant revenue growth and new partner recruitment within the Mid West patch• Developed effective strategic initiatives to maximize market penetration of the Smart Business solutions• Leveraged various internal alliances including the Client, Brand and System x teams in order to effectively drive incremental business/OI within the Mid West

• Drove revenue and profit for the Americas product groups through marketing campaigns and demand generation activities in the Indirect Channel routes. • Increased options attach rate and sales through the development of incentive programs, product and sales education, weekly sales cadence and pipe management and sales meetings with channel business partners. • Worked cross-functionally with each business route sales team to ensure territory growth across large enterprise, mid market, small medium business, and public sector accounts.• Provided education regarding the benefits and unique value of Lenovo sales model and products. Increased attach rates and incremental growth via solution planning.• Delivered consistent year over year growth with quarter to quarter growth average of 10-15%• Fostered relationships with business partner C-level executives to drive Lenovo revenue, market growth, customer satisfaction and brand loyalty through quarterly business plans, marketing programs, brand offerings and price negotiation. • Conducted weekly cadence reviews with management and inside sales reps to ensure opportunity track supports individual and unit targets.

• Responsible for selling IBM, Lenovo, Acer, LG and Asus offerings (hardware, software, services, and industry solutions) directly to customers. • Maintained expert technical sales knowledge of product/service offerings in area of specialty. • Developed and implemented strategies to build and maintain higher customer satisfaction. • Achieved sales revenue and recognized for keen problem solving ability.

1999-2004 IBM Canada Ltd. Toronto, ONSenior Sales Operations Specialist • Maintained an IBM relationship with one or more medium to large business clients.• Resolved clients’ financial and product concerns as the operations focal for US Based sales teams.• Spearheaded successful marketing, business, technical and professional relationships for medium to large business accounts.• Recognized financial and product related concerns in business accounts and thereby recommended and implemented solutions.• Performed root cause analysis of client’s pain points using key resources, methods and procedures. Maintained a strong relationship between the customer and IBM.• Performed individual decision-making regarding customer satisfaction and developed and executed plans on time with positive results.• Maintained an awareness of IBM/Client activities and represents client issues throughout team/IBM.• Assisted in enforcing IBM business objectives including revenue and business controls.

• Responsible for selling IBM offerings (hardware, software, services, and industry solutions) directly to customers.• Maintained expert technical sales knowledge of product/service offerings in area of specialty.• Applied creativity, judgment and resourcefulness in designing total solutions to meet customer personal/business requirements.• Developed and implemented strategies to build and maintain high customer satisfaction.• Established front line and C level executive relationships within the customer organization.• Demonstrated accountability for individual and team sales results, such as revenue or profit within the assigned territory.