Responsible for leading Agile development projects in the Technology PMO including data/platform migrations, new product development projects and cloud-based technology initiatives. Work with executive management and other team members to plan, monitor, execute, and drive project tasks, to achieve project deliverables and to communicate project status to executive steering committee, team members and stakeholders.• Lead Agile teams of up to 15 people to achieve project objectives set by business partners and senior management.• Coordinate delivery of production releases involving multiple Agile development teams.• Create and maintain project plan that communicates tasks, milestone dates, status and resource allocation.• Introduce metrics to track team’s efficiency and ensure high productivity.• Coach teams on Agile principles, Scrum and Kanban frameworks.• Lead team in identifying issues and implementing solutions to resolve them.• Fine-tune the process to maximize efficiency and lead continuous improvement through retrospectives and trusted environment.• Help Product owner maintain a clear product roadmap based on business priorities.

Substitute teacher at middle and high school levels. Performed instructional and classroom management activities. Responsible for executing lesson plans and student discipline.

Overall project management and execution of several national projects supporting large enterprise, government and small business customers. • Successfully completed 14 large-scale enterprise projects over 3-year period, totaling $200 million in projected annual revenue. Directed cross-functional team that delivered all projects on schedule, within budget, and at a high level of quality.• Implemented market-by-market rollout approach for two projects, which accelerated product sales by 4 months versus traditional approach of launching in all markets at same time and also saved a major customer who was ready to switch service providers.• Significant contributor on department’s Process Improvement team, which implemented numerous changes that streamlined new product development process and made it more effective.• Conducted collaborative sessions with cross-functional project team to define project requirements, identify potential roadblocks, and align on an approach to achieve the specified business objectives for delivering the products.• Mentored four project managers that were new to the team; gave overview of new product development process, answered any questions they had, and provided advice/guidance when needed.• Demonstrated ability to work effectively with diverse individuals to drive project success; a proven track record of leading teams to complete projects within schedule and on budget.

Managed the development of detailed project plans using PMI methodology and Microsoft project management software and coordinating efforts between the QTS project teams, customer personnel and the appropriate third parties. • Directed 8 Project Engineers on dotted line basis and reported to Chief Operating Officer.• Completed 50 customer IT network infrastructure projects in one year, resulting in $2 million in service revenue for the company.• Achieved implementation of seven concurrent projects during a 10-week period for a demanding new customer totaling $166,000 in new services.• Deployed advanced wireless infrastructure to support a unique business initiative by an internationally known restaurateur in New York City; met original project deadline despite multiple increases in service requirements.• Ensured smooth delivery of QTS projects to customers, within budget, on schedule, and at a high level of quality. Served customers across a wide spectrum of industries including retail, hospitals, financial services, insurance, legal, food/wine distributors, not for profit/charitable, and education.