- Coordinate 36 managed care insurance cases- Manage upkeep of services for individuals with Intellectual and Developmental disabilities- Coordinate and assist in creation of Life Plan which focuses on individual's specific needs- Facilitate conversations between various service providers and coordinate services according to assessment/interview results

-Cleaned house and ensured safety of 7 individuals in IRA setting-Administered medicine safely to individuals with a variety of healthcare needs-Tracked individuals' moods, characteristics and health statuses on a nightly basis

- Managed caseload of 44 individuals with Intellectual and Developmental disabilities- Enriched lives of individuals and families by conducting meetings that focused on the specific life goals for Medicaid service recipient- Delivered service based on person's needs ensuring prompt follow-up on areas of concern- Created and edited Individualized Service Plan ensuring accuracy by communicating with individuals, families and healthcare providers

-Managed cases focused on Community Habilitation and developed plans which coincide with each individual's unique needs-Planned Community Habilitation activities and coordinated Saturday recreation program based on individuals' interest-Trained and supervised Community Habilitation Specialists providing services in the community while ensuring families are receiving quality service-Coordinated weekly billing and supported employee payroll management-Developed behavior plans for participants in Day Habilitation program in Harlem, NY

- Coordinated daily activities for 7 individuals receiving support in an Individualized Residential Alternative under OPWDD supervision using person-centered planning as baseline- Coordinated assessment of individual’s progress and measured goals’ success- Provided direct support for individuals receiving treatment at the IRA, by cooking, escorting, counseling and assisting

-Managed insurance accounts, claims and income taxes for local businesses in Queens while delivering exemplary customer service-Fostered relationships with business owners and local residents by providing customers with accurate up-to-date information-Processed tax and insurance payments while maintaining an accurate record of transactions-Executed administrative duties daily and maintained a clean work environment

-Managed recruitment of voters for Primary and General Elections by providing door-to-door service-Developed Make the Road's member base by informing residents of organization's policy work

-Managed recruitment of members in the Parent Committee-Created material for weekly meetings-Facilitated weekly meeting and implementation of agenda-Engaged parents through art and a Theater Club comprised of interested parents

-Trained by the Center for Neighborhood Leadership as a Community Organizer Apprentice-Developed communities locally by organizing Team Service Projects and participating in community service -Developed professional and personal skills by building community and learning about systems in NYC

-Engaged diverse communities around voting process-Recruited diverse newly registered voters at events-Fostered long-lasting and meaningful partnerships with Queens Library and Department of Youth and Community Development

-Coordinated prep for filming of NYC Video Voter Guide 2013-Led candidates for 2013 NYC municipal elections to studio and met clientele's needs

-Managed social media websites for National Hispanic Hepatitis Awareness Day-Increased awareness about National Hispanic Hepatitis Awareness Day by developing new and innovating marketing strategies-Developed 10 city and state proclamations for National Hispanic Hepatitis Awareness Day and successfully advocated for the passage of this National Awareness Day in various parts of U.S.

-Managed sales floor and motivated sales associates to meet daily sales goals

-Facilitated the production of an all-girl theater production and coordinated daily rehearsals