Jerry Pirkle Email & Phone Number

Texas, United States

Texas, United States

Plano, Texas, United States

Plano, Texas, United States

Plano, Tx

• Act as a central point of contact for line of business to the rest of Capital One’s Information Security and Risk Management• Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Resiliency, Data Security, Network Architecture and Design, and • User Access Management• Serve as an expert in Capital One’s Information Security capabilities, solutions, policies, procedures, and standards• Influence… Show more • Act as a central point of contact for line of business to the rest of Capital One’s Information Security and Risk Management• Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Resiliency, Data Security, Network Architecture and Design, and • User Access Management• Serve as an expert in Capital One’s Information Security capabilities, solutions, policies, procedures, and standards• Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in the development processes• Escalate and manage cybersecurity risk• Provide ad hoc support on special Information Security hot topics for the business• Provide regular updates to executive leadership with your line of business on the overall Information • Security health and risk environment• Work with business leadership to anticipate their objectives and needs Show less

RESPONSIBILITIES AND ACHIEVEMENTS• Architect, implement and manage cloud security solutions• Define technology reference architectures for guiding the development of security as code building blocksPerform discovery for new organizational initiatives and drive security focused solutions aligned with requirements• Provide recommendations to management, based on current and emerging technologies, on methods to increase security, reduce costs, improve performance and availability… Show more RESPONSIBILITIES AND ACHIEVEMENTS• Architect, implement and manage cloud security solutions• Define technology reference architectures for guiding the development of security as code building blocksPerform discovery for new organizational initiatives and drive security focused solutions aligned with requirements• Provide recommendations to management, based on current and emerging technologies, on methods to increase security, reduce costs, improve performance and availability, and reduce administration time• Develop and maintain security as code scripts that automate security controls in the cloud environment• Maintain documentation regarding cloud security technologies, configuration, and operating procedures Show less

Dallas/Fort Worth Area

RESPONSIBILITIES AND ACHIEVEMENTS• Support and enable security operations teams in delivering vulnerability management, threat intelligence, incident response, and application security services• Provide engineering, architecture, and integration support for security operations teams in the AA on-prem and cloud environments• Identify and document efficiencies and implement best practices for systems, processes, and procedures• Reduce platform management and administration… Show more RESPONSIBILITIES AND ACHIEVEMENTS• Support and enable security operations teams in delivering vulnerability management, threat intelligence, incident response, and application security services• Provide engineering, architecture, and integration support for security operations teams in the AA on-prem and cloud environments• Identify and document efficiencies and implement best practices for systems, processes, and procedures• Reduce platform management and administration overhead using automation (Python and Shell Scripting)• Provide scripting and engineering support for security operations teams Show less

Richardson, Tx

COMPANY DETAILSArmor Defense Inc. (formerly FireHost, Inc.) is a cloud computing security provider with headquarters in Richardson, Texas. It focuses on serving clients with data security or compliance requirements, including companies in the healthcare, retail, financial services, and payment industries.Armor also offers compliance as a service (CaaS) to help businesses with PCI, HIPAA, and other regulatory requirements. Armor is SSAE 16, ISO/IEC 27001, and PCI DSS Level 1… Show more COMPANY DETAILSArmor Defense Inc. (formerly FireHost, Inc.) is a cloud computing security provider with headquarters in Richardson, Texas. It focuses on serving clients with data security or compliance requirements, including companies in the healthcare, retail, financial services, and payment industries.Armor also offers compliance as a service (CaaS) to help businesses with PCI, HIPAA, and other regulatory requirements. Armor is SSAE 16, ISO/IEC 27001, and PCI DSS Level 1 certified. The company is Common Security Framework certified by the Health Information Trust Alliance (HITRUST).RESPONSIBILITIES AND ACHIEVEMENTS• Supported Armor Anywhere security offerings in 3rd-party cloud environments, including AWS and Microsoft Azure• Provide technical leadership for the deployment, operationalization, and migration of a Privileged Access Management (PAM) SaaS platform. This project was completed ahead of schedule and was over 40% under the planned budget.• Provide support to internal customers during normal business hours and during off-hours for core security platforms• Provide strategy and thought leadership for improving the uptime, reliability, and monitoring of existing tools and processes Show less

Richardson, Tx

• Responsible for analyzing the feasibility of potential solutions and the deployment and operationalization of new technologies and solutions in the Armor Secure Cloud and 3rd-party cloud environments• Worked on a small team to automate the provisioning and billing of SSL VPN accounts. This project resulted in additional revenue from more accurate billing and eliminated an error-prone manual task.• Gathered requirements, tested, selected, and deployed a Privileged Access Management… Show more • Responsible for analyzing the feasibility of potential solutions and the deployment and operationalization of new technologies and solutions in the Armor Secure Cloud and 3rd-party cloud environments• Worked on a small team to automate the provisioning and billing of SSL VPN accounts. This project resulted in additional revenue from more accurate billing and eliminated an error-prone manual task.• Gathered requirements, tested, selected, and deployed a Privileged Access Management solution• Built and maintained vendor relationships and reduced costs by auditing product usage• Researched and deployed POCs, including a POC for an ITIL-based ITSM platform Show less

Richardson, Tx

RESPONSIBILITIES AND ACHIEVEMENTS• Performed account management for strategic accounts and successfully grew an individual account from $12k/year to $420k/year by providing technical guidance and consulting on security, architecture, and engineering issues and approaches• Developed four-week new hire training boot camp. This project included developing training material and documentation, organizing the content logically, and presenting the training to new employees• Took ownership… Show more RESPONSIBILITIES AND ACHIEVEMENTS• Performed account management for strategic accounts and successfully grew an individual account from $12k/year to $420k/year by providing technical guidance and consulting on security, architecture, and engineering issues and approaches• Developed four-week new hire training boot camp. This project included developing training material and documentation, organizing the content logically, and presenting the training to new employees• Took ownership of technical recruiting process and directly sourced, recruited, and hired top talent• Led several technical projects, including migrating an internal monitoring platform and managing the deployment of Armor's core intelligent security model • Continued to provide hands-on support directly to external customers and while leading a team of engineers Show less

Richardson, Tx

• Provided hands-on, fully managed technical support to external customers for a multitude of platforms and technologies, including several Linux distributions, Windows, Firewalls, Web Application Firewalls, and DDoS mitigation tools in a secure VMWare cloud environment• Provided on-shift technical leadership to a talented team of versatile engineers providing off-hours and weekend support with limited support from internal technical teams• Served as an initial escalation point for… Show more • Provided hands-on, fully managed technical support to external customers for a multitude of platforms and technologies, including several Linux distributions, Windows, Firewalls, Web Application Firewalls, and DDoS mitigation tools in a secure VMWare cloud environment• Provided on-shift technical leadership to a talented team of versatile engineers providing off-hours and weekend support with limited support from internal technical teams• Served as an initial escalation point for infrastructure outages and events and security incidents• Responsible for ensuring that the team met customer and internal SLAs for new service provisioning, support, and service requests• Worked with other supervisors and management improve processes and behaviors in an effort to reduce SLA penalty payments and customer churn Show less

Richardson, Tx

RESPONSIBILITIES AND ACHIEVEMENTS • Provided off-hours and weekend customer support with limited support from internal technical teams• Advised and consulted on security, architecture, and engineering issues and approaches• Resolved technical support inquiries and customer incident, problem, and changes via phone, chat, and tickets• Provided monitoring and response of critical internal and customer infrastructure• Scripted automation tools to make work faster and more… Show more RESPONSIBILITIES AND ACHIEVEMENTS • Provided off-hours and weekend customer support with limited support from internal technical teams• Advised and consulted on security, architecture, and engineering issues and approaches• Resolved technical support inquiries and customer incident, problem, and changes via phone, chat, and tickets• Provided monitoring and response of critical internal and customer infrastructure• Scripted automation tools to make work faster and more accurate Show less

Dallas/Fort Worth Area

COMPANY DETAILSSoftLayer provides cloud infrastructure as a service, including both bare metal and virtual servers, networking, turnkey big data solutions, private cloud solutions, and more from a growing number of data centers and network points of presence around the world. RESPONSIBILITIES AND ACHIEVEMENTS • Responsible for the day-to-day operations of 6 datacenter server rooms• Provided technical leadership to a talented team of over 50 personnel, including 8 supervisors… Show more COMPANY DETAILSSoftLayer provides cloud infrastructure as a service, including both bare metal and virtual servers, networking, turnkey big data solutions, private cloud solutions, and more from a growing number of data centers and network points of presence around the world. RESPONSIBILITIES AND ACHIEVEMENTS • Responsible for the day-to-day operations of 6 datacenter server rooms• Provided technical leadership to a talented team of over 50 personnel, including 8 supervisors and engineers of various skill levels• On-call final technical escalation point for high severity issues for key accounts• Project lead for server room upgrade and modernization project that involved coordinating changes with customers to minimize business impact• Provided technical and professional mentoring and leadership Show less

Dallas/Fort Worth Area

COMPANY DETAILSThe Planet was the largest privately-owned provider of on-demand IT infrastructure solutions, hosting more that 22,000 small to medium businesses and 3.1 million websites worldwide. We provided a broad range of solutions from dedicated servers, managed services, data center collocation, private racks and 24x7x365 support, all backed by state-of-the art data centers and an enterprise-class network.RESPONSIBILITIES AND ACHIEVEMENTS• Provided technical leadership to… Show more COMPANY DETAILSThe Planet was the largest privately-owned provider of on-demand IT infrastructure solutions, hosting more that 22,000 small to medium businesses and 3.1 million websites worldwide. We provided a broad range of solutions from dedicated servers, managed services, data center collocation, private racks and 24x7x365 support, all backed by state-of-the art data centers and an enterprise-class network.RESPONSIBILITIES AND ACHIEVEMENTS• Provided technical leadership to a talented team of versatile engineers providing off-hours and weekend support with limited support from internal technical teams• Independently identified and researched datacenter power consumption issue and presented a solution to senior management. This effort led to a server room migration and a promotion. • Led server room defragmentation and upgrade project that involved scheduling maintenance with customers and migrating physical servers.• Trained and mentored engineers. This involved developing and presenting a Linux boot camp for junior engineers.• Responsibilities included ensuring a high level of customer service, accurate management inventory, internal and facilities audits, and adhering to 5S methodology. Show less

Dallas/Fort Worth Area

RESPONSIBILITIES AND ACHIEVEMENTS • Member of white-gloves service team, responsible for supporting top accounts quickly and accurately• Hand-on troubleshooting of desktop to enterprise-grade hardware, operating systems, and networking (firewalls, switches, private networking)• Monitoring and response of critical internal and customer infrastructure• Server build, upgrade, and support• Provisioned custom private rack and private cloud solutions for enterprise customers