Jerry Pirkle Email & Phone Number

Texas, United States

Texas, United States

Plano, Texas, United States

Plano, Texas, United States

Plano, TX

• Act as a central point of contact for line of business to the rest of Capital One’s Information Security and Risk Management
• Coordinate and execute proactive Information Security consulting to the business and technology teams covering Infrastructure Security, Resiliency, Data Security, Network Architecture and Design, and
• User Access Management
• Serve as an expert in Capital One’s Information Security capabilities, solutions, policies, procedures, and standards
• Influence… Show more
• Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in the development processes

• RESPONSIBILITIES AND ACHIEVEMENTS
• Architect, implement and manage cloud security solutions
• Define technology reference architectures for guiding the development of security as code building blocksPerform discovery for new organizational initiatives and drive security focused solutions aligned with requirements
• Provide recommendations to management, based on current and emerging technologies, on methods to increase security, reduce costs, improve performance and availability… Show more RESPONSIBILITIES AND ACHIEVEMENTS
• Provide recommendations to management, based on current and emerging technologies, on methods to increase security, reduce costs, improve performance and availability, and reduce administration time
• Develop and maintain security as code scripts that automate security controls in the cloud environment

Dallas/Fort Worth Area

• RESPONSIBILITIES AND ACHIEVEMENTS
• Support and enable security operations teams in delivering vulnerability management, threat intelligence, incident response, and application security services
• Provide engineering, architecture, and integration support for security operations teams in the AA on-prem and cloud environments
• Identify and document efficiencies and implement best practices for systems, processes, and procedures
• Reduce platform management and administration… Show more RESPONSIBILITIES AND ACHIEVEMENTS
• Reduce platform management and administration overhead using automation (Python and Shell Scripting)

Richardson, TX

• COMPANY DETAILSArmor Defense Inc. (formerly FireHost, Inc.) is a cloud computing security provider with headquarters in Richardson, Texas. It focuses on serving clients with data security or compliance requirements.
• Supported Armor Anywhere security offerings in 3rd-party cloud environments, including AWS and Microsoft Azure
• Provide technical leadership for the deployment, operationalization, and migration of a Privileged Access Management (PAM) SaaS platform. This project was completed ahead of schedule and was over 40% under the planned.
• Provide support to internal customers during normal business hours and during off-hours for core security platforms
• Provide strategy and thought leadership for improving the uptime, reliability, and monitoring of existing tools and processes Show less

Richardson, TX

• Responsible for analyzing the feasibility of potential solutions and the deployment and operationalization of new technologies and solutions in the Armor Secure Cloud and 3rd-party cloud environments
• Worked on a small team to automate the provisioning and billing of SSL VPN accounts. This project resulted in additional revenue from more accurate billing and eliminated an error-prone manual task.
• Gathered requirements, tested, selected, and deployed a Privileged Access Management… Show more
• Gathered requirements, tested, selected, and deployed a Privileged Access Management solution
• Built and maintained vendor relationships and reduced costs by auditing product usage
• Researched and deployed POCs, including a POC for an ITIL-based ITSM platform Show less

Richardson, TX

• RESPONSIBILITIES AND ACHIEVEMENTS
• Performed account management for strategic accounts and successfully grew an individual account from $12k/year to $420k/year by providing technical guidance and consulting on security, architecture, and engineering.
• Developed four-week new hire training boot camp. This project included developing training material and documentation, organizing the content logically, and presenting the training to new employees
• Took ownership… Show more RESPONSIBILITIES AND ACHIEVEMENTS
• Took ownership of technical recruiting process and directly sourced, recruited, and hired top talent
• Led several technical projects, including migrating an internal monitoring platform and managing the deployment of Armor's core intelligent security model

Richardson, TX

• Provided hands-on, fully managed technical support to external customers for a multitude of platforms and technologies, including several Linux distributions, Windows, Firewalls, Web Application Firewalls, and DDoS.
• Provided on-shift technical leadership to a talented team of versatile engineers providing off-hours and weekend support with limited support from internal technical teams
• Served as an initial escalation point for… Show more
• Served as an initial escalation point for infrastructure outages and events and security incidents
• Responsible for ensuring that the team met customer and internal SLAs for new service provisioning, support, and service requests
• Worked with other supervisors and management improve processes and behaviors in an effort to reduce SLA penalty payments and customer churn Show less

Richardson, TX

• RESPONSIBILITIES AND ACHIEVEMENTS
• Provided off-hours and weekend customer support with limited support from internal technical teams
• Advised and consulted on security, architecture, and engineering issues and approaches
• Resolved technical support inquiries and customer incident, problem, and changes via phone, chat, and tickets
• Provided monitoring and response of critical internal and customer infrastructure
• Scripted automation tools to make work faster and more… Show more RESPONSIBILITIES AND ACHIEVEMENTS

Dallas/Fort Worth Area

• COMPANY DETAILSSoftLayer provides cloud infrastructure as a service, including both bare metal and virtual servers, networking, turnkey big data solutions, private cloud solutions, and more from a growing number of.
• Responsible for the day-to-day operations of 6 datacenter server rooms
• Provided technical leadership to a talented team of over 50 personnel, including 8 supervisors… Show more COMPANY DETAILSSoftLayer provides cloud infrastructure as a service, including both bare metal and virtual.
• Provided technical leadership to a talented team of over 50 personnel, including 8 supervisors and engineers of various skill levels
• On-call final technical escalation point for high severity issues for key accounts
• Project lead for server room upgrade and modernization project that involved coordinating changes with customers to minimize business impact

Dallas/Fort Worth Area

• COMPANY DETAILSThe Planet was the largest privately-owned provider of on-demand IT infrastructure solutions, hosting more that 22,000 small to medium businesses and 3.1 million websites worldwide. We provided a broad.
• Provided technical leadership to… Show more COMPANY DETAILSThe Planet was the largest privately-owned provider of on-demand IT infrastructure solutions, hosting more that 22,000 small to medium businesses and 3.1.
• Provided technical leadership to a talented team of versatile engineers providing off-hours and weekend support with limited support from internal technical teams
• Independently identified and researched datacenter power consumption issue and presented a solution to senior management. This effort led to a server room migration and a promotion.
• Led server room defragmentation and upgrade project that involved scheduling maintenance with customers and migrating physical servers.
• Trained and mentored engineers. This involved developing and presenting a Linux boot camp for junior engineers.

Dallas/Fort Worth Area

• RESPONSIBILITIES AND ACHIEVEMENTS
• Member of white-gloves service team, responsible for supporting top accounts quickly and accurately
• Hand-on troubleshooting of desktop to enterprise-grade hardware, operating systems, and networking (firewalls, switches, private networking)
• Monitoring and response of critical internal and customer infrastructure
• Server build, upgrade, and support
• Provisioned custom private rack and private cloud solutions for enterprise customers