Jerry Reed Email and Phone Number

• Served as Program Manager for the Data Program (Data Engineering, Data Analytics, and Data Science) and IT Operations (IT Procurement, Enterprise Tools, and IT Security). Completed all required workflow management, impediment resolution, Agile ceremony facilitation (including Program Increment Planning, Program Status, Scrum of Scrum, Program Retrospectives, Collaboration sessions, Dependency Management Meetings, as well as standard Project Manager ceremonies), Program and Project artifacts (including Program Roadmap, Stakeholder Register, Program Schedule, Risk Register, Issue Log, Program Status Reports, and standard Project Management artifacts) and Agile artifacts management.• Trained, coached, and consulted with team members, managers, senior leaders, and executives on Agile Methodology and Lean principles. Provided ongoing mentorship and development in Agile Maturity and Methodology for Technical Project Managers, including Lean, Scrum, Scrumban, Kanban, Project management, and the Software Delivery Life Cycle. • Created, designed, and implemented a metric tracking framework to enable status reporting, team performance reporting, forecasting and capacity planning, roadmap planning, status readouts, and Key Performance Indicators. This resulted in a 35% reduction in cycle and lead times for team requests, a 300% increase in team velocity, and an increase in the sprint commitment completion rate from 50% to 98%.• Designed and implemented the company's Software Capitalization Technical process to enable more effective and accurate Software capitalization. This resulted in an annual increase of 1000% of the historical capitalizable amount.

• Led a feature delivery team responsible for developing, releasing, and operating key product features for the product-centric team, consistently meeting or delivering before the project deadline. Managed the entire project lifecycle, from requirement elicitation, agile ceremonies, release, and post-release reporting and insights. Ensured alignment of Product Owners, Developers, Quality Assurance, User Experience, and Workstream owners to deliver the highest business value features successfully. Drafted key artifacts, including project plans, delivery schedules, capacity planning, release management, production support activities, and resource management.• Facilitated Agile ceremonies, including daily scrum meetings, sprint reviews, sprint retrospectives, sprint planning, blameless post-mortems, and Incident Response. Proactively identified and mitigated risks and outcomes to stakeholders, ensuring transparency, collaboration, and alignment.• Coached team on performance and agile maturity. Guided team to adopt a Product Ownership framework to become a high-performing Lean team. It resulted in a 40% increase in team velocity, reduced incidents by 60%, and defect leaks by 25%.• Served as Subject Matter Expert on Agile and Lean methodology for the Institutional Subdivision. Researched and analyzed industry trends, best practice adoption, and future state of Agile methodology. Consulted with and trained subdivision teams, managers, and senior leaders to provide guidance and adoption of these practices to improve effectiveness.

• Completed requirements elicitation, documentation, and prioritization for feature development. Utilized these inputs to create, maintain, and own the product roadmap. Managed and collaborated with multiple stakeholders to gain alignment on business prioritization and ensure alignment of roadmap to business strategy.• Designed, implemented, and documented program-level framework for quality assurance, code health metrics utilization, change management, architecture standardization, and documentation. Completed audits to ensure alignment with program standards and framework.• Designed and Implemented automated solutions for the Infrastructure and Continuous Integration/Continuous Delivery pipeline, reducing deployment times by 30% and enabling automated unit, integration, security testing, and static code analysis to ensure adherence to coding best practices. Tools utilized included Jira, Bitbucket, Bamboo, Jenkins, SonarQube, Java, Python, and Docker.• Facilitated key agile ceremonies, including daily scrum meetings, sprint planning, sprint reviews, sprint retrospectives, and status reviews for varying levels of leadership for individual teams and the Big Data program overall. Influenced and provided guidance regarding the Big Data roadmap to increase the program's Return On Investment and efficiencies

• Conducted functional, regression, integration, and performance tests, ensuring alignment with project specifications, requirements, and quality standards. Created, maintained, and owned all test artifacts, including the test strategy document, automated testing strategy document, test scenario matrices, test results report, requirements mapping documentation, and test lead indicators.• Designed and implemented a fully automated regression test suite that executed nightly and delivered automated testing reports. This reduced our leaked defects by 85%, increased the team's velocity by 45%, and reduced release regression testing by 35%.• Served as founding member and eventual lead of the Test Transformation team to train Systems Testers to prepare for the integration of automated testing and requirements management as part of their role scope change. Served as a peer coaching resource to ensure a smooth transition to adopting the new role. Trained and transitioned a fully-stacked team to utilize automated testing processes, including Test Driven Development, Automated Integration Testing, and using the 'Test Pyramid' concepts to improve efficiency and outcomes of testing.• Participated in Agile Ceremonies, including daily scrum, sprint planning, sprint reviews, and sprint retrospectives.