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Over 20 years of extensive experience supporting LANs/WANs, IP Telephony, IP Video & VOIP Networks. Field proven Pre-Sales skills designing, deploying, configuring, maintaining, managing and supporting WANs /LANs. A self-motivated professional with the ability to take initiative, take charge, lead and perform exceptionally well as a team member. Active Top Secret Security Clearance.Specialties: * Pre-Sales and post-sales engineering * Assessing initial requirements and designing IP Video and VOIP solutions to meet those requirements * Generating SoW and B.o.M. documents * Taking ownership of projects and ensuring their success * Driving home sales from a technical perspective * Deploying, maintaining and troubleshooting IP & VOIP Networks.Recommendations:Pre-Sales - UC Consultant/Siemens “A transformative and consultative technologist, Jerry embodies the requisite character traits to succeed in the tumultuous unified communications environment. His keen insight and business acumen are hallmarks of his skillset, and he consistently ensures his readiness to address complex integration and technology solutions. He also possesses an exceptional customer-facing capability, whether it is a CEO or CIO or an engineer in the IT department, and ensures his delivery is tailored to each and every individual. I highly recommend Jerry for any position requiring an outstanding engineering background coupled with an outstanding pre-sales expertise.” October 22, 2009 Tim Perez , Vice President & General Manager , Siemens Communications “Jerry was a mainstay of our technical marketing/pre-sales team at Vocaltec working with leaders like Steve Bassaragh and Tal Shalom. He has excellent customer skills and is a great translator between customer needs and technical solutions. He always stays up to date on his technology skills and always goes "over-and-above" to support his customers and teammates.” July 17, 2008 Ramesh Lakshmi-Ratan , President, Americas , VocalTec Communications Ltd
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Consulting Solutions EngineerIron Bow Technologies May 2022 - Jan 2024Herndon, Va, UsCSE - DoD - Air Force - South East• Won 2023 President's Club Sales Award• Providing account teams with pre-sales engineering support.• Designing and proposing sound technical solutions, which provide a clear ROI.• Providing consultative services as a trusted adviser to my U.S. Air Force customers.• Responding to RFPs and RFIs.• Generating SoW and BoM.• Carefully listening to customer requirements, goals, pain points and architecting solutions to meet those needs.• Articulating business value at all levels; from C-Level executives, technical teams to system users. -
Senior Solutions ArchitectConvergeone Government Solutions Jul 2021 - May 2022Senior Solutions Architect at Convergeone Government Solutions - Federal & Department of Defense• Senior and lead Architect responsible for architecting business solutions for DoD customers.• Serving as the customer’s trusted advisor, leveraging relationships established during the last decade.• Articulating business value at all levels; from C-Level executives, technical teams to system users.• Generating Bill of Materials (BoM)s and architectural diagrams for proposed solutions.• Meeting with partners/customers to discuss opportunity sales cycle, conduct strategic planning, conducting customer facing presentations, demonstrations, training workshops, proof of concept and executive briefings.• Responding to RFPs and RFIs.• Working closely with account teams to ensure yearly sales goals are met and exceeded.• Building joint solutions by leveraging business partners relationships.
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Technical Solutions Architect - Collaboration - Federal - Department Of DefenseCisco Systems Mar 2011 - Jun 2021San Jose, Ca, UsMajor contribution and achievements:Stepped up and took on dual role responsibilities as acting collaboration PSS and TSA.Carefully listening to customer requirements, goals, pain points and architecting solutions to meet those needs.Participating in executive briefings and conducting customer demonstrations. Providing consultative services as the trusted adviser to customers.Designing and proposing sound technical solutions, which provide clear ROI.Articulating business value at all levels; from C-Level executives, technical teams to end system users.Conducting whiteboard technical discussions to educate partners and customers on proposed solutions.Generating Bill of Materials (BoM)s and technical diagrams for proposed solutions.Serving as liaison with the Business Units (BU)s to ensure solutions are technically sound and meet the requirements.Providing account teams with engineering support.Designing Unified Communications solutions.Received Cisco Appreciation Program (CAP) awards; 7/20/11 and 4/19/12.Promoted to CSE on November 7th, 2012. Sales Achiever Award FY12.Sales Achiever Award FY15.Sales Achiever Award FY17.FY14-Q2 Unified Communications CSE of the Quarter for DoD/IntelFY15-Q3 Unified Communications CSE of the Quarter for DoD/IntelFY17-Q4 Unified Communications TSA of the Quarter for DoD/IntelFY17 Received Cisco Connected Recognition Award. -
Solutions ArchitectGlowpoint, Inc. Apr 2010 - Mar 2011Major contributions:• Conducted initial requirements assessment, served as liaison to professional services, qualifying, sizing, architecting and proposing best-of-breed Managed/ Hosted Services based solutions for customers and/or prospects.• Supported sales and account management; driving home sales from a technical perspective, provided prospects with technical consultations and up-sale design options to existing client base.• Supported strategic partnerships on pre-sales opportunities: responded to RFI/RFPs, conducted/attended customer meetings and assisted with formulating the best positioning strategies for wining opportunities.• Collaborated with Product Management, Research and Development, Professional Services and Engineering teams to ensure solutions are custom tailored to address the customer’s business requirements.• Participated in customer facing engagements throughout the development of sales cycle.• Designed hosted and managed services cloud based solutions for TelePresence systems consisting of; Cisco 3000 TelePresence series, Polycom TPX series, as well as hybrid solutions consisting of a variety of TelePresence, HD Room Systems, Mobile Video devices and UC Video endpoints (MOC clients).• Generated technical documentation, project designs and modifications, presenting solution proposals, technical solution diagrams using MS Visio, budgetary and actual proposals, statements of work (SoW) and technical configuration documentation.
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Pre-Sales - Unified Communications ConsultantSiemens Enterprise Communications Aug 2008 - Sep 2009Munich, Bavaria, DeMajor contributions:• Supported Pre-Sales Engineering and Account Management teams in the North East Region.• Conducted preliminary requirements assessment, qualified opportunities, provided SEs with SoW validation, project risk mitigation by identified/ assessed risks levels, re-assessed pricing and conducted pricing modifications to reduce cost and increase profit margins, provided technical guidance on RFP responses.• Provided Sales Teams with guidance on sales strategies and proposed best strategic pricing models/ promotions.• Served the North East Account teams as the SME (Subject Matter Expert) for Unified Communications Solutions.• Worked with project management: attended customer workshops, monitored project progress, driving resolution of technical issues and seeing projects through from “cradle to grave”.• Kept account teams abreast of technical updates, promotional pricing.• Accountable for technical assurance sign offs, pricing and sizing validation. -
Sales And Support EngineerRadvision Inc. Apr 2006 - Aug 2008Major contributions:• Conducted onsite deployments and Demos, Trade Show participation, Pre-Sales customer interactions.• Pre-Sales Engineer and Senior Technical lead for RADVISION IVP (MSBU) product line; conducted Pre-Sales design, deployments and demos for strategic partnerships, strategic accounts and special projects.• Orchestrated special projects with strategic partnerships (Cisco/RADVISION)• Conducted integration testing between Cisco Unified Contact Center/CVP 7.0 and RADVISION IVP.• Conducted Cross platform training between Cisco Unified Contact Center CVP 7.0(1) and RADVISION IVP at Cisco/Boxborough, MA.• Provided global technical support for Cisco IP Video Conferencing product line (IPVC); IPVC-MCU/EMP, IPVC-P20-GW, Cisco Unified Video Conferencing Manger (CUVCM), Cisco Unified Video Admin (CUVA) and CUVD.• Provided regional technical support (Americas) for RADVISON product line; ViaIP, Scopia, iView, Pathfinder SBC, BRI/PRI Gateways, ECS Gatekeeper, Scopia Desktop Server/Client, Click to Meet, and IVP (iContact),• Provided Interoperability support with Cisco Unified Communications Solutions: Cisco Call Manager (CUCM), Cisco Meeting Place (CUMP), SCCP Protocol, Cisco IP Telephony (IPT), Cisco Contact Center (CUIPCC).• Supported interoperability with various 3rd Party HW: Tandberg, Life Size, Polycom, Sony, Codian, etc.
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Pre-Sales & Field Operations EngineerVocaltec Communications Inc. 2002 - 2006Major contributions:• Accountable for the successful completion of assigned engineering projects and tasks, from design, engineering, and development, to integration, implementation, acceptance testing, and turnover. • Provided vendor provisioning of telecommunications and WAN products and solutions to meet business, architectural and operational policies and requirements for carrier-based clients. • Analyzed pre-sales requirements, generated network architecture designs, Billing of Materials (B.O.M) documents, and complete network solution design documents.• Traveled Internationally to Deploy, Maintain, Administer and Troubleshoot; SIP based VOIP Networks.• Ensured site readiness by providing assessments and making necessary recommendations as required.• Generated sales proposals based on RFIs and RFPs for potential projects.• Coordinated and conducted pre-sales demos for potential clients.• Provided international field engineering & technical support, conducted deployments, configuration, administration, upgrades, patch management and provided technical support to tier three engineers worldwide.• Conducted Level III capture and analysis of IP network issues on LANs and WANs using; WireShark & Ethereal TCP/IP protocol packet analyzer. Captured and analyzed SS7 & Q.931 PSTN traces using SUN protocol analyzers.• Established WAN interoperability between Cisco and Vocaltec networks.• Collected and analyzed Gateway/ Gatekeeper CDR, Events, Alarm logs while troubleshooting a wide range of VOIP network issues. • Supported a wide range of network and telephony protocols to include; TCP/IP, IPX/SPX, RIP, IGRP, EIGRP, OSPF, SIP, Megaco, MGCP, SS7, ISDN, R-2, CAS and Analog.• Traveled internationally to conduct customer trainings.
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Systems AnalystJacob Medinger & Finnegan 2000 - 2002Administration, Maintenance and Support of local area network.
Jerry Rodriguez Skills
Jerry Rodriguez Education Details
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Montclair State University / Information TechnologyInformation Technology
Frequently Asked Questions about Jerry Rodriguez
What is Jerry Rodriguez's role at the current company?
Jerry Rodriguez's current role is Pre Sales - Consulting Solutions Engineer.
What is Jerry Rodriguez's email address?
Jerry Rodriguez's email address is je****@****ail.com
What schools did Jerry Rodriguez attend?
Jerry Rodriguez attended Montclair State University / Information Technology.
What are some of Jerry Rodriguez's interests?
Jerry Rodriguez has interest in Next Generation Technologies, Children, Disaster And Humanitarian Relief, Human Rights, Arts And Culture.
What skills is Jerry Rodriguez known for?
Jerry Rodriguez has skills like Unified Communications, Video Conferencing, Cloud Computing, Cisco Technologies, Sip, Voip, Troubleshooting, Managed Services, Telephony, Cisco Call Manager, Strategic Partnerships, Ip.
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