At VPI, I work directly with the CEO, Board of Directors, and the Executive Team to develop near- and long-term business strategies. I oversee and participate in ongoing business operations (i.e., IT, HR, Supply Chain, Compliance, Manufacturing, Inventory, Laboratories, Security, Procurement, Inventory, and Facility Operations). I work with company leadership to design and implement business plans; develop effective human resource strategies; meet US regulatory compliance; support domestic and international supply chain initiatives; and lead growth and expansion initiatives. I have secret level Security Clearance and serve as the Empowered Official for the business.

I serve the needs of an incredible staff and oversee day-to-day business operations.

I serve on the EUG Board as Vice President of the Americas. For the EUG, I am motivated to support the EUG in continuing to produce quality content for Epicor system users, increase EUG membership and participation, help build customer loyalty programs, and increase retention rates.

support organizational growth by providing strategic client direction, building new relationships and maintaining existing client relationships, as well as ensuring that client projects are implemented according to schedule.

Oversee the implementation of business plans, strategies, budgets and forecasts. Consult with the CEO, board of directors, and key members of senior management on matters of policy, daily operations, and strategic direction. Work with executive management to promote a culture of high performance and continuous improvement that values learning and commitment to quality; enjoy opportunities to be supportive of staff and collaborate with them on projects, organizational improvements, and unique problems facing the company. Help to ensure staff members receive timely and appropriate training and development, establish and monitor performance appraisals, and administer salary adjustments.Formulate short- and long-term supply chain strategies that improve competitiveness and profitability.Ensure the organization’s programs and services are in compliance with all federal, state, and city regulations.Oversee upstream and downstream value-added flows of materials, final goods, and related information among suppliers, company, resellers, and final customers. Involved with the technical aspects of the company and help to establish its technical direction. Concentrations: Supply Chain Management, Operations Management, Inventory Management, Logistics, Procurement, Project and Product Management, and Information Technology

Maintain and develop departmental policies and procedures, and develop processes and procedures for changing business strategies.Responsible for managing monitoring the quality of Processors work on submissions, loans sent to final, and system requirements. Monitor the quality of Closers work on documents drawn. Manage staffing, workflow and productivity to consistently meet or exceed established SLAs.Conduct daily pipeline reviews and communicate daily forecasts and follow-up to ensure forecasts are met. Report and monitor certain metrics based on company standards and collaborate with other management personnel to meet strategic objectives. Communicate regularly with Sales Managers/Sales VPs on their pipeline and provide status updates on loan movement.

Overseeing operations functions and personnel; ensuring the company's compliance of industry related regulations, policies, and procedures. Developing new business opportunities and evaluating new markets, products, and technologies through organic growth, licensing and acquisition. Managing projects; defining project scope and boundaries; setting priorities; performing cost benefit analyses; and coordinating completion of project tasks to meet time, quality, cost, and customer expectations. Developing and implementing streamlined systems for capturing, approving and reporting operational activities while also integrating with accounting and corporate cost reporting functions. Establishing and maintaining effective customer focused working relationships with managers, customers, vendors, consultants, employees and others encountered in the course of work.

Responsible for the performance and strategic direction of the organization's technical publication products: OnePetro.org (SPE’s multi-organizaiton library) and the SPE online bookstore.

Responsible for the company’s operational policies, objectives, and initiatives. Performs product, program, and vendor management. Provides operational and technical expertise to new and existing HealthFitness products and services for Account Services and Business Development.

Planned, coordinated, and directed all activities of HealthFitness’ Customer Service Department (CS). Overseeing all aspects of CS policies, objectives, and initiatives; and implemented new strategies and procedures when necessary to ensure consistent and ideal levels of service.

Licensed Escrow Officer and Notary Public of the State of Texas. Prepared and delivered escrow information to clients and loan officers. Provided mortgage holders with required tax and escrow documents for filing tax returns. Reviewed regulatory documents dealing with escrow issues ensuring accuracy and legal compliance.Ordered, examined, and dispersed land title evidence.