Combined 10+ years of training, program development and analysis in corporate and educational environments.Over 10+ years of conducting soft skills and technical training modules.Over 10+ years of supporting implementation and activation of business specific software. Researched best practices and incorporates into workflow design.Conducts system use audits, identifying training needs and opportunities to improve. Create and utilize E-training curriculum as available. Broad experience base in multiple types of clinics and specialties, using a variety of components and configurations in an EHR system. Including Allscripts, Cerner, and Meditech.Experienced in multiple rolls, Implementation, Data Abstraction, Test Analyst, Administration, Workflow Analyst, Documentation Development, Class Room Trainer and Help Desk Support.Have developed training programs for End Users, Super Users, and TrainersOnsite and Webbased formal training in System Administration, Implementation and Steady State.Exceptional people skills that stand up in challenging situations. Skilled Trainer that accesses learning style of End User and adapts teaching method to ensure understanding and adoption of software by the End User. Excellent trouble-shooting skills due to extensive training and experience in the field.AREAS OF EXPERTISE:Software "Go Live" SupportOne on One, Web based and Classroom TrainingOracle, SAP, SharePoint, Allscripts, Cerner, MeditecheLearning Development and Instructional DesignWorkflow Study & ResolutionKnowledgeable with Meaningful UseProject Management Coordination & ImplementationExcellent communicatorProfessional Leadership and Training skillsProblem solverEnhanced end-user adoption and increase efficiencies in practice operationsSupported multiple specialties and clinic typesTrain the Trainer—Development & PlanningChange ManagementTechnology Use—Resource Planning & AllocationExecutive Presentation Multi-departmental Liaison
Listed skills include Training, Instructional Design, Leadership, Ehr, and 19 others.
