● Assist in Business Development and sales activities with emphasis placed on business pipeline expansion, revenue generation, profitability and brand positioning in South East Asia. ● Responsible for Sales and Business Development in Enterprise Sales within Asia Pacific covering both leisure and corporate tourism companies● Developing joint sales and marketing campaign with key business partners ● Handle end-to-end sales processes from pre-qualification, quotation & proposal, negotiations till contact sign-off and overall project management● Liaise with sales representative in headquarters to achieve pre-sales and sales objectives

Job Responsibilities and Duties (Siam Gas)• Company Licensee of Hazardous Substances• Purchasing of chemicals• Inspection, stocktaking, auditing of chemicals products for 4 ships• Liaising with ship captains on chemicals arrangements and other logistics mattersJob Responsibilities and Duties (SingGas)• Manage, monitor and keep track on key distributors performance• Organize incentive event and trip for distributors• Source, follow up and provide new business opportunity• Propose on possible marketing and events• Oversee call centre staff performance • Liaising with contractors on logistic and manpower on new business setup• Singapore Grand Prix (F1) 2018, took charge of LPG setup, manpower, planning, delivery arrangement, security, Emergency Response Plan (ERP), licensing and approval

Job Responsibilities and Duties● Head the product development team (Shanghai, Hong Kong, Philippines and Singapore) consisting of 15 staffs to produce innovative travel packages for retail travel packages ● Produce various tourism related materials ● Negotiation on campaign (Tourism Board and Airlines)● Product development, training for 40 consultants● Budget and sales target planning for Product, Sale and Marketing● Assisted on volunteer event with Cambodia Children’s Fund (in charge of funding, manpower, logistics and transportation)

Senior Manager, Head of Departments (Product, Marketing, Internet Business Engine, Online and Retail, Special Projects, Operations)Job Responsibilities and Duties● Head the product development team consisting of 8 staffs to produce innovative travel packages for online and retail travel packages● Head the Internet Business Management team consisting of 4 staffs to manage and maintain the instant online booking system and overseas partners● Head the Online & Retail counter consisting of 30 staffs (Singapore, Johor Bahru, Batam offices) to provide customized travel packages to both online and offline enquiries ● Head the special project team with individual HODs ● Oversee the operations departments consisting of 1 HODs and 6 staffs● Account management for local and overseas corporate partners and clients● Product development for Europe and long haul packages ● Product training and productivity sales training to retail quoters● Customer service issues which require higher management decisions● Twice yearly budget and sales target planning of NATAS / Travel Revolution Travel fairs● Handled NUSKIN MICE Convention (1000+ passengers) to Dubai (Gala Performance, Events, Travel, F&B, Security, Logistic, Sponsorships)● Handled Asia Miles campaign● Handled Fiji Airways and Tourism campaign● Co-handled Discover Japan with Mastercard campaign● Co-handled DBS Travel deals for 360 tickets to Australia by QF and 1500 tickets to Hongkong by CX

Job Responsibilities and Duties● In charge of Inbound/Outbound sector for Taiwan, Korea, South East Asia and Club Med product development ● Identify potential market and destination convert them into prospective businesses● To develop tour itinerary & products● Contracting & rates negotiation ( Land Operator, Land Transport, Airlines & Hotels )● Prepare Product costing and P&L● Monitor product performance and to improve where necessary● Organize and conducted training for staff on tour products● Prepare price list and brochure, negotiate for sponsorships of advertisement ● To lead, plan, and direct the strategic development and implementation of targeted marketing programs and events, including print and web based campaigns● Implement customer profiling programs for strategic marketing planning● Analyze and present strategic marketing direction based on target customers, external competition and economic forecast● Establish and direct the management of processes to track marketing activities ● Ensure website is updated with the latest information and promotion● Develop and involve in volunteer program with Mediacorp● Monitor content rights use and advertising performance● Part of the company internal auditing team for ISO 9001● Project In Charge for (Chartered) Costa Cruise with DJ Anna Lim (Logistic, Manpower, F&B, Medical)● Event organizer for charity, bringing 300+ underprivileged to Kidzania Kuala Lumpur(Logistic, Manpower, F&B)

Job Responsibilities and Duties● Managing hotel events & rooms development, schedule and public relations matters● Provide coordination with events / weddings / meetings ● Overseen and executed major events such as World Gourmet Summit ● Maintaining hotel’s ballrooms, lobby, restaurants and rooms in best condition at all times● Translation and copywriting work for department proposals and creative pitches● Manage up to 30 housekeeping staffs per shift● Supervise and conduct coaching and counselling sessions with staffs● Preparation and inspection of VIPs Room ● Planning and schedule rooms duties for housekeeping staffs● Teaching basic First Aid skill to housekeeping staffs● High responsibilities in cleanliness and maintenance of guestrooms (quality products and services to guests)● Handling Long stay guests program● Assisted in administration work and as coordinator (handling paper work and answering phone enquiries)● Conduct performance appraisals & of rank and file staff twice a year● Oversee hotel fire safely programme

Job Responsibilities and Duties● Oversee and executed numerous call centre promotions● Coordinating and liaising with other department and consumers● Provide assistant to consumers who are facing problem using company services● Arranging and provide the training for newly joined employees● Plan and execute relevant monthly rewards events & activities● Evaluation of the call centre team members performance ● Standardizing the call flow and the procedure● Provide coordination support starhub promotional events ● Provide operator assistance to provide assistance to callers who have difficulty in making overseas calls● Provide directory enquiry in providing both local residential and business numbers to the customers● Provide call connect service for local/overseas calls● Attend and correspond to customer complains and feedbacks

Job Responsibilities and Duties● Handling enquiries and provide assistance all hotel guest● Organising and coordinating major corporate events such as Annual Dinner & Dance, Family Day, Long Service Awards Ceremony, coordinating sports and recreation activities for the hotel clients● Attend and provide solution to Hotel guest request and problem● Arranging in-house lunchtime talks and seminars● Planning and arranging for special rooms and transportation for physical disable hotel guests● Responsible for the Welfare Section’s intranet page design and write-up● Provide assistant to front desk reception and business centre ● Provide check in/out service for tour group

Job Responsibilities and Duties:(Tour Consultant)● Handling travel enquiries and assistance to customers ● Planning and arranging passenger tours itineraries● Provide ticketing/ hotel bookings service for customers● Involved in operations and tour planning● Liaising with overseas tour operator / airlines● Issuing of air tickets (Tour Leader)● Taking travel groups up to various Asia destinations● Overseeing booking of hotel rooms, coaches and other services● Provide special attention for physical disable or elderly passengers● Taking care individual travel needs of passengers during the tour● Handling of complaints during the tour