Service Desk Manager Of North America And Canada
Current
Sep 2024 - Present
AeroLeads people directory · profile
Jerry Simon Email & Phone Number
ServiceDesk Manager of North America and Canada
at
Enverus
1 work email found
@enverus.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
ServiceDesk Manager of North America and Canada
Location
Evanston, Illinois, United States
Company size
Who is Jerry Simon? Overview
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Quick answer
Jerry Simon is listed as ServiceDesk Manager of North America and Canada at Enverus, a company with 959 employees, based in Evanston, Illinois, United States. AeroLeads shows a work email signal at enverus.com and a matched LinkedIn profile for Jerry Simon.
Jerry Simon previously worked as Service Desk Manager of North America and Canada at Enverus and Jira Administrator at Enverus. Jerry Simon holds Bachelors Of Business Administration, Management from Robert Morris University - Illinois.
Company email context
Email format at Enverus
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{first}.{last}@enverus.com
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AeroLeads found 1 current-domain work email signal for Jerry Simon. Compare company email patterns before reaching out.
Profile bio
About Jerry Simon
Accomplished business professional with experience thriving and excelling in a fast-paced environment. Consistent and determined work habit with resolving challenging issues. Dynamic people management and leader skills. Distinguished planning and organizational skills and the ability to multi-task/delegate assignment in a high pressure setting. Effective team-player with first rate communication skills necessary to build a productive working environment. Consistently, navigating challenging situations in a professional manner. Highly self motivated and reliable problem solver when working with a challenge. Dynamic and results oriented professional, equipped with comprehensive knowledge in IT support, IT helpdesk, customer support and business development. Specialties: Professional level writing and editing experience, in addition to familiarity with being a team leader and editing assignments within group activities.
Listed skills include Marketing, Leadership, Customer Service, Advertising, and 24 others.
Current workplace
Jerry Simon's current company
Company context helps verify the profile and gives searchers a useful next step.
Enverus
12 roles
Jerry Simon work experience
A career timeline built from the work history available for this profile.
Jira Administrator
CurrentSystem developer responsible for managing and integrating ongoing AF ISR projects into JIRA, JIRA Service Desk, and Confluence systems. Maintain a healthy application environment by periodically reviewing and modifying configurations, permissions, workflows, dashboards, integrations, and logs. Provide recommendations to users and management on best.
Jun 2023 - Present
North America Service Desk Manager
Feb 2023 - Oct 2024
North America It Service Desk Team Lead
Jun 2020 - Mar 2023
Service Desk Escalation Team
Jul 2019 - Jun 2020
Service Desk Engineer
Jul 2018 - Jul 2019
Lead Desktop Support Analyst/Assistant Project Manager
- Provide on-site technical and hands-on support services to employees
- Connected desktops and laptops to local networks
- Install software, updates and upgrades on employee’s computers and workstations on the network
- Configure new computers, reconfigured and re-purpose older machines
- Set up new workstations for new employee onboarding
- Lead a team of technicians during a migration project, involving 1000+ employees to new workstations
Apr 2018 - Jul 2018
Helpdesk Technician/Lead Deployment Specialist
- Research solutions for daily networking and IT related issues, in addition to common store-level issues
- Maintain equipment and IT infrastructure at the store and corporate level
- Lead installation process of new and advanced technologies interpreting the requirements specified by the research team and understanding the employees’ requirements
- Install and test registers for employees’ performance and safety
- Providing first level contact and convey resolutions to employee issues
- Utilize excellent customer service skills and exceed IT director expectations
Jul 2016 - Dec 2017
Ceo, Senior Business Development Specialist, And Helpdesk Technician
Tech It Fast, Inc.
-Provided training and helpdesk to A-level and C-level clients, outlining LabTech and Kaseya software (Saas)-Reviewed and analyzed issues within ticketing system; resolved on 25+ tickets daily-Provided helpdesk support with a focus in virtualization, hosting and network services-6+ years of experience working in a customer service role-Communicated.
Jan 2010 - Dec 2017
Account Executive
-Managed a portfolio of high level accounts, selling event packages costing $100,000+-Answer customers’ questions about event, services included, pricing, availability, uses and terms of the agreement-Deliver exceptional customer service to strengthen client base-Write, proofread and edit sales proposals, event flyer and correspondence-Monitored market.
Oct 2015 - Apr 2016
Marketing Associate
-Persuaded clients into scheduling and receiving professional assistance with elite painting projects.-Spoke directly with individual clients, from the convenience of their homes.-Arranged appointments with different clients for painting estimates.-Answered and managed common customer questions.
Mar 2010 - Oct 2010
Customer Service Representative/Phone Operator
303 Taxi
-Scheduled various reservations for customers to be transported to their desired location by a preferred chauffeur.-Dispatched to different drivers and directed them to their designated site.-Directed customer's daily to the location of their chauffeur.-Answered and managed common customer questions, as well as customer complaints.
Oct 2007 - Jun 2008
Team & coworkers
Colleagues at Enverus
Other employees you can reach at enverus.com. View company contacts for 959 employees →
RM
Rinoy Macwan
Colleague at Enverus
Vadodara, Gujarat, India, India
View →
VB
Vickie Buie
Colleague at Enverus
North Richland Hills, Texas, United States, United States
View →
AT
Aydin Teyhouee
Colleague at Enverus
Greater Vancouver Metropolitan Area, Canada
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AP
Ankita Pendse
Colleague at Enverus
Austin, Texas, United States, United States
View →
TR
Tushar Ravi
Colleague at Enverus
Bengaluru, Karnataka, India, India
View →
AM
Anne Mayo
Colleague at Enverus
Calgary, Alberta, Canada, Canada
View →
LS
Loreto Sánchez Sáez
Colleague at Enverus
Zizur Mayor/Zizur Nagusia, Chartered Community Of Navarre, Spain, Spain
View →
RH
Rekhahn Hn
Colleague at Enverus
Bengaluru, Karnataka, India, India
View →
SC
Sara Cooke
Colleague at Enverus
Indianapolis, Indiana, United States, United States
View →
WE
Wadiht Eljuri
Colleague at Enverus
Cedar Park, Texas, United States, United States
View →
Rinoy Macwan
Colleague at Enverus
Vadodara, Gujarat, India, India
View →
VB
Vickie Buie
Colleague at Enverus
North Richland Hills, Texas, United States, United States
View →
AT
Aydin Teyhouee
Colleague at Enverus
Greater Vancouver Metropolitan Area, Canada
View →
AP
Ankita Pendse
Colleague at Enverus
Austin, Texas, United States, United States
View →
TR
Tushar Ravi
Colleague at Enverus
Bengaluru, Karnataka, India, India
View →
AM
Anne Mayo
Colleague at Enverus
Calgary, Alberta, Canada, Canada
View →
LS
Loreto Sánchez Sáez
Colleague at Enverus
Zizur Mayor/Zizur Nagusia, Chartered Community Of Navarre, Spain, Spain
View →
RH
Rekhahn Hn
Colleague at Enverus
Bengaluru, Karnataka, India, India
View →
SC
Sara Cooke
Colleague at Enverus
Indianapolis, Indiana, United States, United States
View →
WE
Wadiht Eljuri
Colleague at Enverus
Cedar Park, Texas, United States, United States
View →
5 education records
Jerry Simon education
Bachelors Of Business Administration, Management
Associates Of Applied Science, Marketing And Economics
Business Administration And Management, General
Marketing
Education record
Evanston Township High School
FAQ
Frequently asked questions about Jerry Simon
Quick answers generated from the profile data available on this page.
What company does Jerry Simon work for?
Jerry Simon works for Enverus.
What is Jerry Simon's role at Enverus?
Jerry Simon is listed as ServiceDesk Manager of North America and Canada at Enverus.
What is Jerry Simon's email address?
AeroLeads has found 1 work email signal at @enverus.com for Jerry Simon at Enverus.
Where is Jerry Simon based?
Jerry Simon is based in Evanston, Illinois, United States while working with Enverus.
What companies has Jerry Simon worked for?
Jerry Simon has worked for Enverus, Aon, Akira Chicago, Tech It Fast, Inc., and International Sports Management, Inc..
Who are Jerry Simon's colleagues at Enverus?
Jerry Simon's colleagues at Enverus include Rinoy Macwan, Vickie Buie, Aydin Teyhouee, Ankita Pendse, and Tushar Ravi.
How can I contact Jerry Simon?
You can use AeroLeads to view verified contact signals for Jerry Simon at Enverus, including work email, phone, and LinkedIn data when available.
What schools did Jerry Simon attend?
Jerry Simon holds Bachelors Of Business Administration, Management from Robert Morris University - Illinois.
What skills is Jerry Simon known for?
Jerry Simon is listed with skills including Marketing, Leadership, Customer Service, Advertising, Management, Social Media, Online Marketing, and Social Media Marketing.
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