Jerry Staeckeler Email & Phone Number

Phoenix, Arizona Area

• Interacted with Title and Escrow Officers across the United States.
• Effectively explained and demonstrated effective trade practices regarding HUD/TILA software issues
• Provided industry phone support for all software applications and utilities.
• Resolved issues in a time sensitive manner, including but not limited to HUD balancing and file reconciliation.
• Provided a high level of customer service.
• Documented each call with issue and resolution.

Phoenix, Arizona Area

• Full P&L responsibility.
• Responsible for daily operations of all closings and underwriting.
• Recruited, managed and train staff.
• Sold title and escrow services.
• Participated in and represented Commerce at auctions and trustee's sales.

Phoenix, Arizona Area

• Managed and oversaw the daily responsibilities of escrow and administrative staff.
• Managed of a very busy desk encompassing both residential and commercial closings.
• Managed the bank owned real estate escrow division.
• Trained and mentored staff on leadership, real estate transactions, commercial contract compliance and regulatory compliance.

Phoenix, Arizona Area

• Developed and managed of a five-person escrow team.
• Developed the yearly office budget and company procedures.
• Responsible for the sales representatives within the office to ensure they reached their highest potential professionally.
• Worked closely with real estate agents, lenders and mortgage brokers in sale and refinance transactions and follow the purchase contract and lender instructions as directed.
• Train and educate the team members about the purchase contract, lenders instructions along with title issues.

Phoenix, Arizona Area

• Worked closely with the branch manager and support the office with meeting daily tasks and procedures.
• Trained and developed teammates.
• Managed my own book of business.
• Sales and recruiting.