Jerry Valentine Email & Phone Number

United States

Lead System Engineer for Mac and Mobile

Louisville, Kentucky, United States

• Support the following six development areas: Canvas, Humana Product Administration System (HPAS), Mentor, Medicare Actuarial, Retail Quote and Enrollment, and Large Group.• Work with design, engineering, and test team from design completion to production releases.• Worked with sixteen business partners of the following application spaces: Canvas, Humana Product Administration System (HPAS), Mentor, Medicare Actuarial, Retail Quote and Enrollment, and Large Group.• Collaborate with my team of twenty-six associates and contractors across a total of 244 application services and 136 business applications to keep our SLA at 99.49%.• Lead weekly meetings with business and development partners to ensure stability of application and engagement with all our partners.• Participate quarterly with our Development Partners in PI Planning.• Collaborate with my team in weekly discussions on Operation Excellence.• Work with my internal TCS Team to find technical debt items for our applications to help ensure the health of our applications.• Prepare our applications for the following Critical Business Cycles: BID, Stars, AEP and OEP.

Louisville, Kentucky, United States

Managed Good for Enterprise and Good Dynamics.Successfully migrated Good for Enterprise and Good Dynamics to Blackberry Unified Endpoint Manager.Managed and Maintain the Blackberry Unified Endpoint Manager for Humana Government Business.Managed and Maintained BlackBerry Unified Endpoint Manager (iOS and Android MDM).Successfully migrated Blackberry Unified Endpoint Manager to Microsoft Intune.Manage and maintain Microsoft Intune.Manage and Maintain Jamf for MacOS Management for Humana and Humana Government Business.Successfully migrated from on premises to cloud Jamf Services.Integral part of a team to successfully roll out Microsoft 365 to all MacOS endpoints. Represented our team as the SME for MacOS customers.Integral part of migrating our MacOS customers from McAfee Endpoint protection to Microsoft defender. Represented our team as the SME for MacOS customers.Support and Manage MacOS, iPad, iPhone, Android endpoint Technologies.Lead bi-weekly meetings with End User Technologies, Enterprise Information Protection and other key people over MacOS Status and strategy for our MacOS environment for Humana.Member of MacOS and Mobile Agile Teams

Louisville, Kentucky Area

After working with Humana as a contractor for three (3) months. I was hired onas a full time employee. My expertise with Lotus Domino as a Administratorand Developer were well received and were vital to Humana.I lead the mail migration for CompBenefits, CorpHealth and other acquisitions.It required me to work with teams outside of Unified Communications and othercompanies for a smooth migration of email. In this role I supported RightFax,Sametime, and our Mobile Solutions (Blackberry and Good Technologies)In 2010 Humana moved from Lotus Notes to Microsoft Exchange.Managed and Maintained Lotus DominoManaged and Maintained Exchange 2010.Managed and Maintained Lync/Skype For Business 2010 and 2013, 2015, 2016.Successfully migrated multiple Humana acquisitions from their previousenvironments into the Humana infrastructure for our Lotus DominoInfrastructurePerformed migration from Domino/Lotus Notes to Exchange/Outlook. Workedwith Workplace solutions with Rooms, Reservations and Workspaces formeetingsPerformed migration from Lotus Sametime to Microsoft OCS and then toMicrosoft LyncManaged and Maintained Blackberry Enterprise System.Successfully migrated Blackberry legacy devices to iOS/Android with minimalimpact to our customers.Successfully rolled out Good for Technologies Mobile solution for iOS andAndroid devices.Managed and Maintained Good Mobile Technologies.Lead biweekly meetings with End User Technologies, Enterprise InformationProtection and other key people over Mobile Status and strategy for our MacOSenvironment for Humana.

Louisville

Contracting services for Humana until converting fulltime.