Jerry Wagner Email and Phone Number
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As the Director of Product Management, I lead a team of product managers, engineers, designers and analysts to deliver cutting-edge solutions that enable enterprise services to manage risk effectively and efficiently. With over 15 years of experience in product and program management, I have a proven track record of launching and scaling innovative products and platforms leveraging technologies such as automation, machine learning, chatbots, and search solutions to transform business processes and customer experiences. I am also a recognized innovator with 3 successful patent grants and 3 patents pending.My passion is to empower and inspire people to create value through effective integration of technology, data, customer empathy and creative problem solving. I have shared my insights on how to build a culture of innovation and collaboration around automation at various internal and external events. I am a certified Lean Six Sigma Black Belt and Agile practitioner, with a unique background in process engineering, project management, and coaching across various domains and industries. How can I help?
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Director Of Product Management | Risk ProductsCapital One Aug 2022 - PresentMclean, Va, Us
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Senior Manager, Product Management | Associate Experience InnovationCapital One Jan 2018 - Aug 2022Mclean, Va, UsAutomating Boring Important Tasks (BITs) and building compelling user experiences that enable hyperautomation technologies such as Robotic Process Automation (RPA), Intelligent Document Extraction, Chatbots, Machine Learning & Process Mining to proliferate throughout the enterprise as a well-managed Digital Workforce that supports and augments the Human Workforce. Coalescing eight divisional robotic process automation (RPA) programs into one cohesive Enterprise Automation Center of Expertise to align on automation vision, strategy, and governance in order to reduce risk exposure of automation technologies across the enterprise.
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Product Manager | Intelligent AutomationCapital One Jun 2015 - Jan 2018Mclean, Va, UsAs a Product Manager at Capital One, I launched an internal cloud-based intelligent automation platform leveraging Automation Anywhere and Amazon Web Services. Utilizing my entrepreneurial spirit and lean six-sigma background, I pitched the business case for the platform to senior leadership, solicited funding across multiple lines of business, and built solid relationships with internal customers across business, risk, and finance in the U.S. and Canada. Within 1 year, I built a platform that helped automate over 20,000 hours of routine, important work that touched over 100 associates.
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Manager, Process Engineering & Analytics | Digital Acquisition OperationsCapital One Apr 2011 - Jun 2015Mclean, Va, UsAs a Manager of Process Engineering and Analytics, I was responsible for creation and sustainability of well-managed business processes related to website operations. This enabled customers to progress through the marketing funnel and receive a customer experience that met their needs.
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Project Leader | Business Process ExcellenceBoehringer Ingelheim Chemicals Jul 2008 - Mar 2011Ingelheim Am Rhein, Rhineland-Palatinate, DeResponsible for identification and resolution of issues related to material and document flow by leading multiple projects in the supply chain -
Senior Warehouse ManagerBoehringer Ingelheim Chemicals Jan 2007 - Jul 2008Ingelheim Am Rhein, Rhineland-Palatinate, DeResponsible for management of site warehouse, consisting of one finite planner, three daylight lead technicians, and 16 warehouse technicians, with a cost-center budget of $2.5 million. Served as department SME and change agent for integrating new SAP and warehouse management systems into business processes. Coordinated activities between warehouse, customer service, traffic, quality control, and manufacturing to ensure on-time delivery of materials to internal and external customers.
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Lead Process EngineerBoehringer Ingelheim Chemicals Jan 2005 - Jan 2007Ingelheim Am Rhein, Rhineland-Palatinate, DeResponsible for technical support of four product families of active pharmaceutical ingredients, including campaign planning and root cause investigation to reduce defects and cycle time while increasing yield. Supervised team of two process engineers and one intern. Developed process standards used for annual budget. Facilitated weight discrepancy investigations related to DEA-regulated products.
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Process EngineerBoehringer Ingelheim Chemicals Jun 1998 - Jan 2005Ingelheim Am Rhein, Rhineland-Palatinate, DeResponsible for technical support of three product families of active pharmaceutical ingredients, including campaign planning and root cause investigation to reduce defects and cycle time while increasing yield. Supported unit operations such as reaction, distillation, filtration, crystallization, centrifugation, drying, milling, and packaging.
Jerry Wagner Skills
Jerry Wagner Education Details
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Virginia TechChemical Engineering/Chemistry
Frequently Asked Questions about Jerry Wagner
What company does Jerry Wagner work for?
Jerry Wagner works for Capital One
What is Jerry Wagner's role at the current company?
Jerry Wagner's current role is Director of Product Management @ Capital One | Creating Value Through Technology.
What is Jerry Wagner's email address?
Jerry Wagner's email address is vt****@****ast.net
What is Jerry Wagner's direct phone number?
Jerry Wagner's direct phone number is +170344*****
What schools did Jerry Wagner attend?
Jerry Wagner attended Virginia Tech.
What are some of Jerry Wagner's interests?
Jerry Wagner has interest in Six Sigma, Skiing, Lean, Virginia Tech Football, Photography, Hiking, Creative Problem Solving.
What skills is Jerry Wagner known for?
Jerry Wagner has skills like Six Sigma, Process Improvement, Process Engineering, Business Process Improvement, Cross Functional Team Leadership, Lean Manufacturing, Continuous Improvement, Project Management, Root Cause Analysis, Quality Management, Quality Assurance, Minitab.
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